FAQs
What is the main purpose of the Supervisor position at Fashion Box S.p.A?
The main purpose of the Supervisor position is to provide a personalized customer experience, manage daily store operations, motivate the team, and ensure the store meets performance targets and provides excellent customer service.
What are the working hours for the Supervisor role?
The Supervisor role is a full-time position requiring 30 hours of work per week.
What key responsibilities does the Supervisor have under the Store Manager's direction?
Key responsibilities include motivating the team, managing store opening and closing procedures, handling cash transactions, maximizing performance to reach expected targets and KPIs, and ensuring customers receive a high-quality service.
Is the Supervisor position considered a Key Holder?
Yes, the Supervisor serves as a Key Holder and is responsible for opening and closing the store.
What skills are necessary for a successful Supervisor at Fashion Box S.p.A?
Necessary skills include fluent English speaking competence, flexibility in working hours, good organizational and problem-solving abilities, and strong communication skills with customers and sales assistants.
What tasks are involved in the day-to-day operations of the store for the Supervisor?
Day-to-day tasks include managing merchandise displays, maintaining stock levels, processing deliveries, assisting cashiers, supervising cleaning staff, setting alarms, and ensuring the store's entry area is clean and organized.
How important is customer service in the Supervisor position?
Customer service is extremely important, as the Supervisor is responsible for providing a top-quality shopping experience to create a loyal customer base.
What qualities should a candidate possess to excel in this role?
A candidate should possess flexibility, strong organizational and problem-solving skills, excellent communication abilities, and a passion for customer service.