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Supervisor

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Flannels

8d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • York
  • Quick Apply

AI generated summary

  • You must have retail team leadership experience, luxury brand knowledge, strong sales-driven service skills, visual presentation understanding, and effective team motivation through communication.
  • You will supervise the team, ensure task completion, maximize sales opportunities, coach team members, maintain compliance, and foster communication for an exceptional customer experience.

Requirements

  • Experience of leading a team within a retail environment
  • Knowledge of and passion for luxury brands
  • Ability to drive sales through excellent service
  • Understanding of visual presentation and how to impact sales floor commercially
  • Ability to motivate a team with effective communication

Responsibilities

  • Support with daily workload and delegation to team
  • Supervise work, check completion and deliver to expectation set by line manager
  • Use business communication tools for completion of tasks and ensure your team understand all key functions
  • Understand all process and procedures and set the example for others
  • Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
  • Understand daily controls and how to set up the store
  • Understand company policy and rules regarding security measures and demonstrate compliance and controls
  • Compliance with all till and cashing up controls
  • Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
  • Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
  • Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
  • Understand KPI targets and expectations to achieve results
  • Demonstrate commercial awareness and adopt right product, place and time compliance
  • Understand the Frasers structure, elevation strategy and initiatives
  • Engage with and feedback issues to contribute to the wider business
  • Support senior management to coach the team
  • Understand and support performance management processes
  • Understand your individual role and responsibilities and how they impact the team
  • Demonstrate day to day best practice standard and compliance
  • Support the team and act as a role model
  • Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store

FAQs

What is the job title for this position?

The job title is Supervisor.

Where is the Flannels store located for this position?

The Flannels store is located in York.

What types of brands does Flannels offer?

Flannels offers an edit of over 200 brands from established international designers to contemporary labels.

What are some key responsibilities of a Supervisor at Flannels?

Key responsibilities include supervising the team, ensuring compliance with company policies, maximizing sales opportunities, and maintaining excellent customer service.

What qualifications are required for this Supervisor role?

Candidates should have experience leading a team in a retail environment, a passion for luxury brands, the ability to drive sales through excellent service, and effective communication skills.

What is the basic salary for this Supervisor position?

The basic salary is £28,256 per annum.

Are there any discounts available for employees?

Yes, employees receive a 20% staff discount across all Frasers group stores and a 50% uniform discount.

Does this position offer any career development opportunities?

Yes, there are clear career path opportunities and new exciting training programs available.

Is there an incentive program in place for employees?

Yes, there is an excellent bonus and monthly commission scheme.

What are some perks offered to employees?

Perks include a cycle to work scheme and long service awards.

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Retail & Consumer Goods
Industry
501-1000
Employees
1976
Founded Year

Mission & Purpose

Flannels is a premium retailer offering an extensive range of designer fashion for men, women, and children. They specialise in high-end clothing, footwear, and accessories from iconic brands and emerging designers. Their mission is to provide customers with the latest luxury fashion trends, ensuring a superior shopping experience both in-store and online. Flannels is dedicated to delivering exceptional service and a curated selection of stylish, high-quality products, aiming to make luxury fashion accessible and enjoyable for all.