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Supervisor

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Claire's

Sep 24, 2024

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Quick Apply

AI generated summary

  • You must have some high school education, 1 year of retail experience, strong communication and organization skills, basic computer skills, and the ability to lift and move merchandise.
  • You will drive sales, provide excellent customer service, manage store operations, assist with deliveries and visual merchandising, and ensure the store is inviting and presentable.

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What is the job title for this position?

The job title is Supervisor, specifically a Part-Time Manager/3rd Key Holder.

What are the key responsibilities of a 3rd Key Holder at Claire's?

The key responsibilities include supporting the Store Manager in achieving retail targets, opening and closing the store, delivering excellent customer service, assisting customers, processing store deliveries, and ensuring the store is presentable and inviting.

What qualifications are required for this position?

Applicants are required to have some high school education, a minimum of 1 year of retail experience, excellent communication and organizational skills, basic computer skills, and the ability to perform physical tasks such as standing for long periods and lifting.

Is prior retail experience necessary for this role?

Yes, a minimum of 1 year of retail experience is necessary.

Will I receive training for ear piercing?

Yes, you will receive full training for ear piercing.

Is there an opportunity for growth within the company?

Yes, Claire's supports and encourages your development, providing you with the necessary skills to grow within the company.

What should I expect in terms of customer service expectations?

You are expected to deliver sales through friendly and efficient customer service and ensure customers have a fun and enjoyable shopping experience.

How physically demanding is this job?

The job may require standing for scheduled shifts, maneuvering up to 25 lbs regularly, and up to 75 lbs occasionally, as well as bending, stooping, and reaching.

Does Claire's accommodate applicants with disabilities?

Yes, Claire's is committed to diversity, equity, and inclusion, and accommodates applicants' needs throughout all stages of the recruitment process.

What type of products does Claire's specialize in?

Claire's specializes in fashionable jewelry, accessories, and cosmetics products for a core customer base ranging from children to young women.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.