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Supervisor

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  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • Excellent communication skills.
  • The ability to keep things simple and take action to make things better.
  • Ability to support, engage and inspire a team to work as one.
  • Committed to succeeding.
  • Flourish in a fast-paced environment.

Responsibilities

  • Managing availability across the store.
  • Driving sales in store and always putting our customers first.
  • Providing fast and efficient service everyday by providing support and communicating with the store team on a daily basis.
  • Ensuring the implementation of correct store policies and procedures.
  • Celebrating colleague and business success.

FAQs

What is the job title for this position?

The job title is Supervisor.

Is this position permanent?

Yes, this is a permanent position.

What are the primary responsibilities of a Supervisor at Iceland?

The primary responsibilities include managing availability across the store, driving sales, providing efficient service, ensuring store policies are followed, and celebrating colleague and business success.

What personal attributes are you looking for in a candidate?

We are looking for candidates with excellent communication skills, the ability to simplify and improve processes, the capability to engage and inspire a team, a commitment to success, and the ability to thrive in a fast-paced environment.

Will I be working closely with other team members?

Yes, Supervisors work alongside the Store Manager and the wider store team to achieve business standards and support daily operations.

What kind of environment can I expect to work in?

You can expect a fast-paced environment where collaboration and team engagement are vital.

Are there opportunities for career development?

Yes, there are fantastic career development opportunities in an ever-growing company where people are key to success.

How does Iceland prioritize customer service?

Iceland prioritizes customer service by always putting customers first and ensuring fast and efficient service through effective communication with the store team.

Is teamwork important for this role?

Yes, the ability to support, engage, and inspire a team to work as one is essential for this role.

What should I include in my application?

You should demonstrate your passion for retail, relevant experience, and how your personal attributes align with the values and responsibilities of the Supervisor position.

Roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland

Retail & Consumer Goods
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

There’s no other business quite like Iceland. No frills. No fuss. Lots of fun. Very down to earth. And big on personality and getting things done. The pace here is lightning quick. We value our colleagues. And together we work hard, challenge the norm and go the extra mile to make our customers happy. That’s what it’s like to work here every day. Iceland isn’t for everyone. It can be challenging and the pressure can be on. But if you’re friendly, customer focused and always positive, Iceland is for you! With over 900 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business, we're a unique business. We're different. We care. We're not a dull, stuffy corporate. We're Iceland. We're one big team. A diverse group of people who get stuck in and work together. Whatever our job, we do it our way. So, be part of it, roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland

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