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Supervisor

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Norwich

AI generated summary

  • You must have excellent communication skills, a commitment to improvement, team engagement abilities, and thrive in a fast-paced environment.
  • You will manage store availability, drive sales, ensure efficient service, communicate with the team, enforce policies, and celebrate successes daily.

Requirements

  • Excellent communication skills.
  • The ability to keep things simple and take action to make things better.
  • Ability to support, engage and inspire a team to work as one.
  • Committed to succeeding.
  • Flourish in a fast-paced environment.

Responsibilities

  • Managing availability across the store.
  • Driving sales in store and always putting our customers first.
  • Providing fast and efficient service everyday by providing support and communicating with the store team on a daily basis.
  • Ensuring the implementation of correct store policies and procedures.
  • Celebrating colleague and business success.

FAQs

What is the role of a Supervisor at Iceland?

The Supervisor at Iceland is responsible for managing store availability, driving sales, providing efficient service, ensuring store policies are followed, and celebrating team success.

Is this position full-time or part-time?

This is a permanent position, suggesting it is likely full-time.

What personal attributes are required for this role?

Candidates should have excellent communication skills, the ability to simplify processes, support and inspire a team, a commitment to success, and thrive in a fast-paced environment.

Will I be working closely with the Store Manager?

Yes, Supervisors work alongside the Store Manager and the wider store team.

What type of environment should I expect in this role?

You should expect a fast-paced retail environment where you will be hands-on and actively engaged in store operations.

What opportunities for development are available in this role?

Iceland emphasizes the potential for personal development and offers opportunities to build a fantastic career within the company.

Is prior retail experience necessary for this position?

While the job description emphasizes a passion for retail, it does not specifically state that prior retail experience is mandatory.

How does Iceland celebrate colleague and business success?

The specifics are not detailed in the job description, but celebrating success is mentioned as a key responsibility of the Supervisor.

What is the focus of this job role?

The focus is on putting customers first, managing store operations effectively, and fostering a supportive team environment.

How can I apply for this position?

Interested candidates should follow the application process as guided on Iceland's careers page or job listing platform.

Roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland

Retail & Consumer Goods
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

There’s no other business quite like Iceland. No frills. No fuss. Lots of fun. Very down to earth. And big on personality and getting things done. The pace here is lightning quick. We value our colleagues. And together we work hard, challenge the norm and go the extra mile to make our customers happy. That’s what it’s like to work here every day. Iceland isn’t for everyone. It can be challenging and the pressure can be on. But if you’re friendly, customer focused and always positive, Iceland is for you! With over 900 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business, we're a unique business. We're different. We care. We're not a dull, stuffy corporate. We're Iceland. We're one big team. A diverse group of people who get stuck in and work together. Whatever our job, we do it our way. So, be part of it, roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland