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The SpitJack

4d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Dublin
  • Quick Apply

AI generated summary

  • You must provide friendly service, be detail-oriented, have strong communication skills, work well under pressure, and have experience in a busy restaurant operation. Passion for operations is essential.
  • You will ensure outstanding customer service, work across all restaurant areas, thrive under pressure, and show initiative while collaborating with a successful team.

Requirements

  • Ability to provide warm, friendly and efficient service
  • Must be passionate about operations and working on the floor
  • Must be standards driven and detail-orientated
  • Excellent communication skills
  • Maintain exceptional levels of customer service and evaluate customer service levels with a focus on continuous improvement
  • Attention to detail
  • Be able to work in all areas of the restaurants
  • Be able to work under pressure whilst also delivering excellent service
  • Confident working on your own initiative and also part of a successful team
  • Must have experience in a busy restaurant operation

Responsibilities

  • The Role:
  • Maintain exceptional levels of customer service and evaluate customer service levels with a focus on continuous improvement
  • Be able to work in all areas of the restaurants
  • Be able to work under pressure whilst also delivering excellent service
  • Confident working on your own initiative and also part of a successful team

FAQs

What are the working hours for the Supervisor position?

The Supervisor position at Browns Brasserie offers day shifts only.

How many holidays do employees receive?

Employees receive 29 days of holiday, which includes public holidays.

Are tips or gratuities included in the compensation?

Yes, the position includes exceptional gratuities and tips.

Is a uniform provided for the Supervisor role?

Yes, a partial uniform is provided for the Supervisor position.

Are there flexible scheduling options available?

Yes, both flexi and part-time schedules are available to suit your needs.

Is there increased pay on specific days?

Yes, there are increased pay rates on Sundays and Bank Holidays.

Are there opportunities for career advancement?

Yes, there are opportunities for career growth through internal promotions.

What kind of training is offered to employees?

Employees have access to a dedicated learning manager and over 1000 e-learning courses, as well as advanced online training programs.

Is there an annual event for staff?

Yes, there is an annual staff Christmas party.

What qualifications are needed for the Supervisor role?

Candidates must have experience in a busy restaurant operation, excellent communication skills, attention to detail, and the ability to maintain exceptional customer service levels.

The SpitJack

Travel & Leisure
Industry
1-10
Employees
2016
Founded Year

Mission & Purpose

The SpitJack is a Rotisserie Brasserie opening in Spring 2017. It is a rotisserie concept and the first of its kind, offering only the highest quality Irish produce. All of our menus revolve around the rotisserie and we will open from breakfast to bedtime.