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  • Job
    Junior & Mid Level
  • Hospitality & Retail
  • Carlisle


  • Previous retail experience
  • Organisation and planning skills to lead a team of colleagues daily
  • Excellent communication
  • The ability to work under pressure and handle challenging situations in a fast-paced retail environment
  • Passion and enthusiasm for our products
  • The ability to complete regular computer-based training to ensure exceptional product knowledge
  • The ability to be agile and flexible to multi-task and achieve the best results


  • Our Retail Supervisors are our next generation of leaders, and we'll provide you with all the tools to progress. You'll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
  • You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
  • To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.


What qualifications do I need to become a Retail Supervisor?

To become a Retail Supervisor, you will need previous retail experience and the ability to complete training programs such as our "Qualified to Advise" and "Healthy Expert" qualifications accredited to Level 2 and Level 3.

What are the key responsibilities of a Retail Supervisor?

A Retail Supervisor is responsible for leading and coaching Store Colleagues, driving financial performance with sales targets, maintaining stock accuracy, ensuring full compliance with health and safety regulations, and becoming a Health & Wellness specialist through training programs.

What skills are required to be successful as a Retail Supervisor?

Successful Retail Supervisors should have excellent organisation, planning, and communication skills, the ability to work under pressure in a fast-paced retail environment, passion for the products being sold, and the flexibility to multi-task and achieve the best results.

How can I progress in my career as a Retail Supervisor?

Retail Supervisors are provided with tools to progress in their careers, such as training programs and opportunities for leadership roles within the company. Demonstrating strong leadership and coaching skills, along with a passion for customer service and product knowledge, can help you advance in your career as a Retail Supervisor.

Making health and wellness a way of life for everyone.

Science & Healthcare
Founded Year

Mission & Purpose

Holland & Barrett is a leading wellness retailer and one of the largest in Europe. We make health and wellness a way of life for everyone, with a leading range of own brand, innovative vitamins, supplements, specialist food, sports nutrition and ethical beauty brands. Established in 1870, Holland & Barrett has been trusted for wellness for over 150 years and has an omnichannel retail presence of more than 1000 stores across 18 countries worldwide, including over 800 in the UK and Ireland**Holland & Barrett’s colleagues are “qualified to advise” with in depth training in nutrition and supplements to give accessible personalised advice to customers on their individual needs. We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.