FAQs
What is the job title for this position?
The job title is Supervisor, specifically a Keyholder/Supervisor.
What kind of work environment can I expect in this role?
You can expect a fun environment, working alongside passionate people in a generous and consistent company.
What are the benefits offered to employees?
Benefits include a 50% employee discount, 25% friends and family discount, a comprehensive We Care program, free meals on shift, referral bonuses, access to wages before payday, salary finance options, discounted gym membership, discounts on Merlin Entertainment, competitions to win trips away, and team parties and events.
What are the primary responsibilities of a Keyholder/Supervisor?
Responsibilities include opening and securely closing the building, preparing for service with the Management Team, running shifts, building rapport with team members, providing excellent customer service, and thriving in a fast-paced, upbeat environment.
Is customer service an important aspect of this job?
Yes, being obsessed with customer service and delighting each and every guest is a crucial aspect of this role.
What kind of work pace should I be prepared for?
You should be prepared for a fast-paced and upbeat work environment where the floor is considered your stage.
How can I apply for the Keyholder/Supervisor position?
To apply for the Keyholder/Supervisor position, you would typically visit the company's careers page or contact the HR department directly for application instructions.
Are there any team building activities for employees?
Yes, there are team parties and events that employees can participate in as part of the workplace culture.
Will I have the opportunity to develop my career in this role?
Yes, working at Iguanas can provide opportunities for growth and development within the company as it is focused on building a supportive team environment.
What qualities are important for a successful Keyholder/Supervisor?
Important qualities include strong customer service skills, the ability to build rapport with team members, adaptability to a fast-paced environment, and effective communication skills.