FAQs
What are the main responsibilities of a Supervisor at the Old Ship?
As a Supervisor, you will be responsible for delivering exceptional customer service, building rapport with customers and team members, training staff, and ensuring the safe and effective operation of shifts.
Is prior experience in hospitality necessary for this role?
While prior experience in hospitality is beneficial, we value passion for customer service and a commitment to development in the field.
Will I receive any training if I am hired as a Supervisor?
Yes, we provide in-house training as well as access to apprenticeships and development courses to help you grow in your career.
What perks come with the Supervisor position?
Perks include free meals, weekly pay, 28 days of holiday per year, a 20% discount on food, drink, and accommodation, a Share Save Scheme, and a Company Pension Scheme.
How do I apply for the Supervisor position?
You can apply by submitting your application through our website or directly at the Old Ship pub in Hammersmith.
What type of skills should I possess to be successful as a Supervisor?
You should have strong customer service skills, the ability to train and mentor team members, basic knowledge of wines, beers, and spirits, and fluency in English.
What are the working hours for the Supervisor role?
Working hours may vary, but typically you'll be expected to work shifts that cover evenings and weekends, as well as daytime hours, depending on the pub's schedule.
How does the Company Pension Scheme work?
The Company Pension Scheme allows you to save for your retirement with contributions made by both you and the company for long-term financial security.
Is there an opportunity for career progression within the company?
Yes, we offer a clear Career Pathway, along with ongoing development opportunities, which support your growth and success within the hospitality industry.
Are there any specific requirements for being a key holder?
Yes, as a key holder, you will need to have a sense of responsibility, the ability to lead shifts effectively, and be trusted to handle the safety and security of the pub.