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Supervisor

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Saltrock

25d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Gloucester

AI generated summary

  • You should have a warm demeanor, a passion for sales, strong visual merchandising skills, retail experience, and team management skills are a plus.
  • You will drive store performance, motivate the team, ensure exceptional customer service, manage visual merchandising, maintain store standards, and handle sales, deliveries, and inventory effectively.

Requirements

  • A warm and friendly manner that fits with our culture
  • A passion for selling and interacting with customers
  • Recognition of the importance of strong visual merchandising
  • Experience in Retail
  • Managing a small team would be desirable but not essential

Responsibilities

  • Monitor and help to achieve store KPI’s by supporting the Store Manager to drive performance
  • Motivate team members to deliver exceptional service, maximising every sales opportunity
  • Support Store Manager in training and development of team members
  • Helping to achieve sales targets by demonstrating a passion for the product and the brand while processing sales transactions with care
  • Visual merchandising product in conjunction with Brand guidelines
  • Ensuring customers have a positive experience within our store making it an inviting and welcoming atmosphere.
  • Keeping housekeeping to a high standard the outcome being a healthy and safe store
  • Be able to feed our customers with information about our product including features and benefits and stock availability
  • Help implement any markdown/price alterations within agreed timescales
  • Keeping our product tidy and presentable and replenish as needed
  • Process deliveries in timely manner

FAQs

What is the contract type for the Supervisor position?

The Supervisor position is a 16-hour contract.

What type of brand is Saltrock?

Saltrock is a British coastal lifestyle brand known for its holiday, family, spirit, and fun ethos, with inspiration drawn from land and sea.

What are the main responsibilities of the Supervisor?

The main responsibilities include monitoring store KPIs, motivating team members, supporting training and development, achieving sales targets, visual merchandising, maintaining a positive store atmosphere, and processing deliveries.

What qualities are we looking for in a Supervisor?

We are looking for a warm and friendly demeanor, a passion for selling and interacting with customers, a recognition of the importance of strong visual merchandising, and retail experience. Managing a small team is desirable but not essential.

What benefits does Saltrock offer to its employees?

Saltrock offers above statutory holiday (33 days per year, pro-rata for part-time) plus an additional 2 days after 5 years, a uniform allowance, and a 50% discount on all Saltrock products.

Who does the Supervisor report to?

The Supervisor reports to the Store Manager.

Is prior experience in retail required for the Supervisor role?

Experience in retail is required, while managing a small team is desirable but not mandatory.

What is the focus of the Supervisor's role in customer engagement?

The focus is on delivering an excellent customer experience, maximizing sales opportunities, and providing customers with relevant product information.

Are there any specific merchandising guidelines to follow?

Yes, visual merchandising should be in accordance with brand guidelines.

Can I expect opportunities for career development with Saltrock?

Yes, the role includes supporting the training and development of team members, which provides an opportunity for career growth within the company.

Retail & Consumer Goods
Industry
201-500
Employees
1988
Founded Year

Mission & Purpose

Saltrock is the original British lifestyle brand, offering a stylish range of clothing and accessories for all the family. With a distinctive style and a focus on quality and value for money design, Saltrock offers uniquely British, lifestyle inspired collections at affordable prices.