FAQs
What is the main purpose of the Sunday Supervisor role?
The main purpose of the Sunday Supervisor role is to support the Shop Manager in maximizing profits and raising funds through the sale of preloved items, while delivering excellent shop standards and outstanding customer service, which is vital for Mind's mental health support services.
Is previous management or supervisor experience required for this position?
No, previous management or supervisor experience is not required. Candidates with a 'can do' approach and a willingness to learn are encouraged to apply.
What qualities are we looking for in a candidate?
We are looking for someone who is passionate about retail, has the ability to lead and motivate others, can plan and prioritize workload, has a strong customer focus, and can demonstrate our values and behaviors.
What benefits are offered for the Sunday Supervisor position?
Benefits include competitive hourly pay, 25 days' paid holiday per year (pro-rata), development workshops, comprehensive induction programs, family-friendly policies, a pension scheme, staff discounts, and access to an employee assistance program, among others.
What is Mind Retail’s mission?
Mind Retail’s mission is to generate funds to support mental health services, ensuring that everyone with a mental health problem receives the support and respect they deserve.
What type of environment does Mind promote?
Mind promotes an inclusive working environment that values diversity and encourages employees to bring their authentic selves to work.
Is there a recruitment policy in place at Mind Retail?
Yes, Mind Retail is committed to safeguarding and promoting the welfare of its employees and volunteers, which includes a safer recruitment policy that requires references and an enhanced DBS check based on role responsibilities.
How many shops does Mind Retail operate?
Mind Retail operates a network of over 170 shops across England and Wales.
What is the expected workload for this role?
The Sunday Supervisor will be responsible for planning and prioritizing their own workload as well as the workload of the shop volunteer team, especially in the absence of the Shop Manager.
Can I apply if I don't have retail experience?
Yes, applications are welcome from individuals without retail experience, provided they demonstrate a willingness to learn and contribute positively to the team and the organization's mission.