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The SpitJack

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Dublin
  • Quick Apply

AI generated summary

  • You should provide friendly service, be detail-oriented, have excellent communication skills, work under pressure in all areas, and have experience in a busy restaurant environment.
  • You will provide warm service, maintain high standards, work across restaurant areas, communicate effectively, manage customer satisfaction, and thrive under pressure in a busy environment.

Requirements

  • Ability to provide warm, friendly and efficient service
  • Must be passionate about operations and working on the floor
  • Must be standards driven and detail-orientated
  • Excellent communication skills
  • Maintain exceptional levels of customer service and evaluate customer service levels with a focus on continuous improvement
  • Attention to detail
  • Be able to work in all areas of the restaurants
  • Be able to work under pressure whilst also delivering excellent service
  • Confident working on your own initiative and also part of a successful team
  • Must have experience in a busy restaurant operation

Responsibilities

  • The Role:
  • Browns Brasserie is an exciting new concept that opened in Brown Thomas last July.
  • Job Benefits:
  • Day shifts only
  • 29 days holiday including public holidays.
  • Exceptional gratuities and tips.
  • Partial uniform is provided.
  • Flexi and Part-Time schedules available to suit your needs.
  • Increased pay rates on Sundays and Bank Holidays.
  • Opportunity for career growth through internal promotions.
  • Dedicated learning manager with access to over 1000 e-learning courses.
  • Advanced online training programs and the opportunity for all employees to advance to our management training program.
  • Annual staff Christmas party.
  • Person Specification Required:
  • Ability to provide warm, friendly and efficient service
  • Must be passionate about operations and working on the floor
  • Must be standards driven and detail-orientated
  • Excellent communication skills
  • Maintain exceptional levels of customer service and evaluate customer service levels with a focus on continuous improvement
  • Attention to detail
  • Be able to work in all areas of the restaurants
  • Be able to work under pressure whilst also delivering excellent service
  • Confident working on your own initiative and also part of a successful team
  • Must have experience in a busy restaurant operation

FAQs

What are the working hours for the Supervisor position?

The Supervisor position at Browns Brasserie consists of day shifts only.

How many holidays do employees receive?

Employees receive 29 days of holiday including public holidays.

Is there the opportunity for extra income through tips?

Yes, employees can earn exceptional gratuities and tips.

Is a uniform provided for this position?

Partial uniform is provided.

Are there flexible scheduling options available?

Yes, we offer flexi and part-time schedules to suit your needs.

Is there increased pay for working on Sundays and Bank Holidays?

Yes, employees receive increased pay rates on Sundays and Bank Holidays.

Are there opportunities for career growth within the company?

Yes, there are opportunities for career growth through internal promotions.

What kind of training and development support is available?

There is a dedicated learning manager with access to over 1000 e-learning courses and advanced online training programs, including opportunities to advance to our management training program.

Is there a staff event during the holiday season?

Yes, there is an annual staff Christmas party.

What qualities are important for the Supervisor position?

Important qualities include the ability to provide warm service, passion for operations, attention to detail, excellent communication skills, and experience in a busy restaurant operation.

The SpitJack

Travel & Leisure
Industry
1-10
Employees
2016
Founded Year

Mission & Purpose

The SpitJack is a Rotisserie Brasserie opening in Spring 2017. It is a rotisserie concept and the first of its kind, offering only the highest quality Irish produce. All of our menus revolve around the rotisserie and we will open from breakfast to bedtime.