FAQs
What is the main objective of the Supervisor role at Gym+Coffee?
The main objective is to deliver a premium brand experience to every customer, improve sales performance, maintain strong brand values, and support the Store Manager and Retail Director.
What are the working days for this position?
The candidate must be available Monday to Sunday.
What skills are required to ensure high levels of customer satisfaction?
Skills required include effective communication, understanding customer needs and wants, sales techniques such as upselling and link-selling, and the ability to professionally handle inquiries and refunds.
How will the Supervisor contribute to commercial awareness?
The Supervisor will maintain knowledge of store best sellers, keep up with product information, participate in company incentives, and monitor competitor activity to provide feedback.
What responsibilities does the Supervisor have concerning stock management?
Responsibilities include assisting with stock deliveries, maintaining a fully stocked shop floor, ensuring accurate stock records, and merchandising stock according to visual directives.
How does the Supervisor support the Store Manager?
The Supervisor supports the Store Manager by managing store operations, ensuring daily banking and administration are reconciled, and empowering team members to seek development opportunities.
What is the importance of community to Gym+Coffee?
Community is at the core of Gym+Coffee's mission, aiming to support grassroots groups, foster an inclusive culture, and engage with both local and global partnerships.
What kind of culture does Gym+Coffee promote?
Gym+Coffee promotes an inclusive, optimistic, and energetic culture that values passion, attitude, and community engagement.
Are there specific sales targets that a Supervisor needs to meet?
Yes, the Supervisor is expected to meet individual and store sales targets by maximizing sales opportunities.
Is sustainable care a focus for Gym+Coffee?
Yes, sustainable care and action are integral to Gym+Coffee's operations, and they are certified carbon neutral to reflect this commitment.