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Supervisor - Derry (24 hours) Fixed Term Contract

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Rituals

3d ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Hospitality & Retail
  • Londonderry

AI generated summary

  • You should have prior retail or hospitality supervisory experience, strong motivation for targets, a customer-service mindset, decision-making skills, and be organized with an eye for detail.
  • You will engage customers, create memorable experiences, mentor advisors, and collaborate with the team to achieve sales goals while ensuring optimal customer satisfaction.

Requirements

  • - Prior experience as a supervisor or Team Leader within retail or hospitality.
  • - Strong motivation to reach performance targets.
  • - A customer-service mentality and team-player’s work ethic.
  • - Decision making and problem-solving skills.
  • - Eye for detail, organised and structured.

Responsibilities

  • - Engage with customers from the moment they set foot in the shop
  • - Spread joy and beauty, creating unforgettable experiences for every customer
  • - Be a master of the Rituals feel good experience with the product expertise to match
  • - Listen to our customers’ needs
  • - Be a role model and mentor to our Rituals Advisors
  • - Be a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics
  • - Work alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store
  • - Interact directly with customers to ensure an optimal customer experience
  • - Mentor and support Rituals Advisors

FAQs

What is the job title for this position?

The job title is Supervisor - Derry (24 hours) Fixed Term Contract.

What are the main responsibilities of the Rituals Expert?

As a Rituals Expert, you will engage with customers, provide product expertise, mentor and support Rituals Advisors, and work alongside the management team to achieve personal and store goals.

Is prior retail experience required for this role?

Yes, prior experience as a supervisor or Team Leader within retail or hospitality is required.

What are the benefits of working at Rituals?

Benefits include training and development opportunities, a competitive bonus scheme, employee discounts, a quarterly product allowance, numerous wellbeing initiatives, and company & team events.

What qualities are important for a Rituals Expert?

Important qualities include high energy, a customer-service mentality, strong motivation to reach performance targets, decision making and problem-solving skills, and an eye for detail.

How does this position contribute to the customer experience?

The Rituals Expert plays a key role in creating an optimal customer experience through direct interaction, product knowledge, and by being a brand ambassador.

How does the company support employee well-being?

The company offers various wellbeing initiatives and an Employee Assistance Program (EAP) to support employee well-being.

What type of work environment can I expect?

You can expect a dynamic work environment where teamwork, customer engagement, and brand enthusiasm are emphasized.

Is this a full-time or part-time position?

This is a part-time position, requiring 24 hours of work per week.

What is the duration of this contract?

This position is a fixed-term contract.

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!