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Supervisor - Dundrum

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Gym+Coffee

14d ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Hospitality & Retail
  • Dublin
  • Quick Apply

AI generated summary

  • You must be available to work from Monday to Sunday.
  • You will drive sales, ensure customer satisfaction, manage stock, maintain store standards, support team initiatives, and assist with daily operations and administration tasks.

Requirements

  • Candidate must be available Monday to Sunday.

Responsibilities

  • Be an ambassador for the brand
  • Ensure high levels of customer satisfaction through excellent sales service
  • Ascertain customers’ needs and wants
  • Meet individual, and store sales targets by maximising sales at every opportunity through the use of upselling, link-selling and add-on opportunities
  • Deal with customer inquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible.
  • Have an awareness of store and company best sellers and use this knowledge to increase sales opportunities
  • Maintain outstanding store condition and visual merchandising standards
  • Providing customers with information on pricing and product availability.
  • Keep up to date with product information, new line launches, and company promotion
  • Actively participate in, and support all company incentives to increase sales.
  • Have an awareness of competitor activity and feedback any improvement suggestions or observations to the management team.
  • Assist with stock deliveries and stock management
  • Maintain a fully stocked shop floor
  • Maintain maximum stock availability through effective stock replenishment techniques.
  • Effectively maintain best practice within your stockroom to ensure that all stock is accurate regarding receipt of deliveries, and provide support with stock-take activities and processes when needed.
  • Ensure all stock is correctly merchandised and priced in accordance with visual merchandising directives.
  • Support the store Manager in the running of the store
  • Support the Store Manager to ensure all store banking and administration is reconciled each day in line with company procedures
  • Support the Store Manager/ Retail Director to ensure store operations are in line with brand expectations and company practice
  • Support and drive the business strategy through strong teamwork, both with immediate colleagues and in other areas of the business
  • Empower your team to demonstrate initiative, effective problem solving and to actively seek opportunities for development

FAQs

What is the primary objective of the Supervisor role at Gym+Coffee?

The primary objective is to deliver a premium brand experience to every customer while striving to improve sales performance and maintaining strong brand values as a Gym+Coffee ambassador.

What are the key responsibilities of the Supervisor position?

Key responsibilities include delivering brand experience, demonstrating commercial awareness, managing stock, and supporting the Store Manager in daily operations and team management.

What qualifications or experience are required for the Supervisor role?

While the job description does not specify particular qualifications, candidates should possess strong sales skills, customer service experience, and the ability to support team management and operations.

What qualities are valued in a candidate for this position?

The company values attitude, passion, energy, and the ability to connect with the community, regardless of age, gender, or ethnicity.

What is the expected availability for this position?

Candidates must be available to work Monday to Sunday.

How does Gym+Coffee emphasize community involvement?

Gym+Coffee focuses on building a community through partnerships, supporting grassroots groups, and fostering an inclusive and optimistic culture among its team members.

Is there a focus on sustainability in this role?

Yes, Gym+Coffee is committed to sustainability and is certified carbon neutral, emphasizing care and action towards the planet as part of its core values.

What role does the Supervisor play in customer satisfaction?

The Supervisor is responsible for ensuring high levels of customer satisfaction through excellent sales service, understanding customers' needs, and addressing inquiries effectively.

How does the Supervisor contribute to achieving sales targets?

The Supervisor meets individual and store sales targets by maximizing sales opportunities through upselling, link-selling, and add-on opportunities while maintaining awareness of store best sellers.

What support will the Supervisor provide to the Store Manager?

The Supervisor will support the Store Manager in running the store, ensuring daily banking and administration are reconciled, and maintaining operations in line with brand expectations and company practices.

Gym+Coffee

Irish athleisure clothing for a community of people who Make Life Richer. Join us!

Retail & Consumer Goods
Industry
11-50
Employees
2017
Founded Year

Mission & Purpose

Gym+Coffee is an Irish owned, and Irish designed athleisure clothing company, founded in 2017. Our goal is to build a brand that inspires people to Make Life Richer and we’re focused on building a community around this passion. The name Gym+Coffee represents, what we feel, are the two most important things in life to make time for; exercising and socialising. We strive to be a brand that represents this movement, creates new opportunities for people to socialise and exercise, and encourages this lifestyle even further. We have designed our brand and our clothing around this lifestyle. Clothing that equally entices a hard workout and a sociable coffee afterwards, combining comfort & style together.