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Supervisor - Ernest Jones - Permanent - Part Time

  • Job
    Junior & Mid Level
  • Hospitality & Retail
  • Leeds

AI generated summary

  • You need retail/customer service experience, selling skills, communication, confidence, ambition, ability to build rapport, and a desire for career growth. Grow with us!
  • You'll lead by example, providing exceptional customer service, meeting sales targets, and coaching team members to develop their skills and product knowledge.


  • You'll have retail or customer service experience, but what really sets you apart is your ability to sell. You'll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You'll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.


  • You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.

Application Process

  • When you submit your application, you will be invited to complete a short online assessment.
  • If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
  • Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
  • We recommend to regularly check your emails to ensure you don’t miss any updates with your application


What experience do I need to have to apply for the Supervisor position at Ernest Jones?

To apply for the Supervisor position at Ernest Jones, you should have retail or customer service experience, as well as the ability to effectively sell products. Confidence, outgoing personality, and excellent communication skills are also important qualities for this role.

What are the responsibilities of a Supervisor at Ernest Jones?

As a Supervisor at Ernest Jones, you will be responsible for providing excellent customer service, achieving sales targets, maximizing sales, and sharing product knowledge with customers and team members. You will also assist store management in coaching and developing new team members.

What career development opportunities are available for Supervisors at Ernest Jones?

At Ernest Jones, Supervisors have the opportunity to progress into management roles with the support of coaching, training, and development programmes. The company values talent and potential, and provides opportunities for career growth and advancement.

How can I apply for the Supervisor position at Ernest Jones?

To apply for the Supervisor position at Ernest Jones, you can submit your application online. If successful, you will be invited to complete a short online assessment and a video interview. Successful applicants will then be contacted by the store manager for final stage interviews.

What benefits and rewards are offered to Supervisors at Ernest Jones?

Supervisors at Ernest Jones are offered a competitive salary, sales incentives, staff discount, and the opportunity to work additional hours during peak trading periods. The company also provides career development opportunities and support for individuals to make the most of their talent.

Inspiring you to celebrate your story with our curation of prestige watches & fine diamond jewellery.

Retail & Consumer Goods

Mission & Purpose

Whether you’re looking to mark that milestone or choose a timeless gift that will show your loved ones how much you care, at Ernest Jones we’re here to help you celebrate your story, with our carefully curated collection of prestige watches, sparkling diamonds and desirable jewellery. Whether you’re shopping in-store or online, our welcoming team of experts are at your service, ready to guide you so you can find not just a gift, but THE gift. ​ ​ The Timekeepers​ Our curated collection of prestige watch brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier and Chopard place precision, craftmanship and quality at their core to deliver a superb selection of timepieces to covet. From helping you choose the timeless partner for you, through to purchase and caring for your watch for years to come, we’re always here for you. ​ ​ At Your Service ​ We know the purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your token of love looking its best. Trusted, reliable and true we’re always at your service, no matter when you need us. ​ ​ Online shopping for that ultimate present? With virtual appointments, live chat, click and collect and virtual try on tools, our elevated e-commerce experience gives you the reassurance you need to feel confident in your purchase. ​ ​ Here For You From ‘I Do’ ​ From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to be a part of your marriage milestone. We know that those wedding moments are filled with excitement and nerves in equal measure. As bridal experts, we’re here to support and help you every step of the way. From choosing the perfect ring to your wedding bands, presents for your bridesmaids to that special gift for your groom. ​