FAQs
What is the job title for this position?
The job title is Supervisor - Harrogate on a 24-hour fixed-term contract (FTC).
What type of experience is required for this role?
Prior experience as a supervisor or Team Leader within retail or hospitality is required.
What are the main responsibilities of a Rituals Expert?
As a Rituals Expert, you are part of the in-store management team, responsible for engaging with customers, mentoring Rituals Advisors, and ensuring an optimal customer experience.
Is this position full-time or part-time?
This position is part-time, consisting of 24 hours per week.
What qualities are necessary for this role?
Necessary qualities include high energy, a customer-service mentality, strong motivation to reach performance targets, and decision-making and problem-solving skills.
What benefits does Rituals offer to employees?
Benefits include training and development opportunities, a competitive bonus scheme, Rituals employee discount, quarterly product allowance, wellbeing initiatives, and company & team events.
Will I receive training in this position?
Yes, there are training and development opportunities available for employees.
What should I expect from the team dynamic at Rituals?
You can expect a supportive and collaborative team environment, where you can connect with team members and customers while maintaining a professional and exciting atmosphere.
Is there a strong emphasis on customer service in this role?
Yes, a customer-service mentality is a crucial requirement for this role, as engaging with customers and ensuring their satisfaction is a top priority.
Do employees receive a discount on products?
Yes, employees receive a Rituals employee discount.