FAQs
What is the primary responsibility of the Supervisor I, Sales Support?
The primary responsibility is to develop local talent in sales operations, manage knowledge transfer from the US team, establish key performance metrics, and promote continuous process improvement within the sales operations team.
What qualifications are required for this position?
Candidates must have a bachelor's degree, knowledge and experience in end-to-end sales operations, at least 2 years of proven leadership or supervisory experience, and strong skills in data management, communication, and proficiency in MS Office applications.
Is prior experience in a specific CRM platform preferred?
Yes, familiarity with sales commission platforms is a nice-to-have, and working knowledge of CRM platforms such as Oracle-based CRM or Salesforce is required.
What are the internal hiring requirements for this role?
Candidates must be in their current role for at least 1 year, should not have received any disciplinary actions in the past 12 months, and must not have any attendance and punctuality issues in the same period.
What are the essential skills needed for this position?
Essential skills include attention to detail, the ability to manage multiple priorities, excellent written and verbal communication skills, and intermediate to advanced skills in MS Excel.
What kind of work schedule can I expect for this job?
Candidates must be willing to work a night shift.
Are there opportunities for career development within this position?
Yes, the role involves developing local talent, which includes opportunities for training and cross-skilling within the sales operations team.
How does LexisNexis promote diversity and inclusion in the workplace?
LexisNexis, a division of RELX, is committed to equal opportunity employment and ensures qualified applicants are considered without regard to race, color, creed, religion, sex, national origin, disability, and other protected characteristics.
Is there any support for applicants with disabilities during the hiring process?
Yes, applicants who require accommodation or adjustment due to a disability can fill out the Applicant Request Support Form or contact our support line for assistance.