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Supervisor NEW STORE - Leeds

  • Job
    Part-time
    Junior & Mid Level
  • Hospitality & Retail
  • Leeds
  • 13d left

AI generated summary

  • You must deliver high levels of customer service, advise on products, inspire and support your team, and create a customer-first culture.
  • You will support the management team, coach the team, drive KPIs, deliver excellent customer service, advise on products, take ownership of store performance, and embody Pavers DNA.

Requirements

  • You will deliver consistently high levels of customer service, advising on shoe care, handbags, and accessories to compliment a customer’s needs. Working closely with the store management team, you will inspire and support your team in creating a customer-first culture, giving genuine, honest, and knowledgeable advice on our products.

Responsibilities

  • You will support the management team in the day to day running of the store and coaching and developing the team, driving the achievement of the KPI’s
  • Deliver consistently high levels of customer service, advising on shoe care and accessories to compliment a customer’s needs
  • Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store alongside the management team
  • Live and breathe Pavers DNA, always leading by example

FAQs

What are the working hours for this Supervisor role in Leeds?

The Supervisor role in Leeds is a 16-hour contract over 3 days per week, with a mixture of weekend and weekday working.

What is the pay rate for the Supervisor role?

The pay rate for the Supervisor role is £12.10 per hour, increasing to £12.35 per hour once the required retail induction PaSS stages are completed.

What benefits are offered for this Supervisor role?

Benefits for the Supervisor role include a generous Staff Discount scheme, holiday entitlement increasing with service, company contribution pension, access to the Pavers Foundation charitable giving scheme, access to the Pavers Academy for career development, and access to wellbeing and financial support through RetailTRUST.

What are the day-to-day responsibilities of a Supervisor in this role?

Day-to-day responsibilities for the Supervisor role include supporting the management team in running the store, coaching and developing the team, delivering high levels of customer service, advising on products, and living and promoting the Pavers DNA.

Can you tell me more about the company and its values?

Pavers is a successful, family-run business with over 190 stores across the UK and Ireland. The company values doing the right thing by its people, achieving carbon neutral status, and supporting important causes through the Pavers Foundation. The company aims to provide great jobs in a supportive family environment for its employees.

Our mission is to deliver comfort and happiness to our customers both through our products and customer service.

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

The Pavers story began in 1971 when Catherine Paver founded the company. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes to all. Starting small she sold shoes at village halls and homeware parties and was successful enough to open the first Pavers shop in Scarborough in 1981, where Catherine’s three sons joined the business. One of her sons - Stuart - still runs the business today. Stuart was joined by his son Jason in 2016, and as of 2020, they run the business together as Joint Managing Directors. From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s comfort footwear industry, with over 140 stores nationwide.

Benefits

  • Staff Discount

    Generous Staff Discount Scheme – some of it can be shared with your family and friends!

  • Bonus

    Annual company profit and performance related discretionary bonus scheme

  • Flexible Working

    The majority of Head Office positions benefit from Hybrid/Flexible working options

  • Holiday Entitlement

    Holiday Entitlement that increases with service