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Supervisor, Operations

  • Job
    Full-time
    Senior Level
  • Logistics
  • Goodyear

AI generated summary

  • You need a related Bachelor's degree or military rank, 6 months of supervisory experience, problem-solving skills, and knowledge of warehouse operations. Ability to lift 50 lbs and communicate effectively is essential.
  • You will supervise staff, manage daily operations and production, ensure safety compliance, conduct meetings, provide feedback, maintain inventory integrity, and support special projects.

Requirements

  • Bachelor's degree in related field preferred; or Military rank at E-6 or E-7/or O-1/O-2; or minimum of 6 months lead or supervisory experience in a warehouse/supply chain environment required.
  • Labor Management experience preferred.
  • Prioritization and problem-solving skills essential.
  • Experience with quality management methodologies.
  • Proven ability to drive continuous improvement with fundamental understanding of change management.
  • Ability to handle people under high-stress situations.
  • Excellent verbal and written communication skills.
  • Broad knowledge of warehouse operations, methods and procedures.
  • Ability to follow policies and procedures.
  • Ability to read, write and interpret information.
  • Ability to add, subtract, multiply and divide.
  • Ability to use hands to finger, handle, or feel.
  • Ability to sit/walk/stand for duration of shift.
  • Must possess visual acuity to perform essential job functions.
  • Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
  • Ability to lift/carry items up to 50 pounds.

Responsibilities

  • Supervises at least 2 full-time direct reports.
  • Supervisory responsibilities include, but are not limited to recommending hiring, coaching, skills development, recognition and rewards, staff productivity and performance management to include disciplinary actions up to and including terminations.
  • Responsible for all daily, weekly, and monthly production activities within warehouse operations.
  • Prepares and distributes various reports needed for normal day to day operations.
  • Responsible for ensuring that the schedules are correctly implemented and that jobs are assigned effectively and completed properly.
  • Responsible for scheduling vacations and time off per policy with the least amount of disruption to the department to meet customer needs.
  • Fully engaged with process on floor to actively lead and supervise teammates.
  • Communicates daily through operational start up meetings, making sure all work instructions, daily workflow activities and safety practices are being followed.
  • Initiates positive methods of driving teammate excellence through follow up, providing consistent and fair feedback on performance. Takes action through coaching and counseling to correct behaviors.
  • Conduct operations in a manner which promotes safety.
  • Conduct weekly safety meetings during start of shift with teammates.
  • Maintain a safe working environment through participation of safety training, JHA reviews, and weekly walk through.
  • Maintain a clean, neat, and orderly work environment which adheres to corporate 5's standards.
  • Supervise the operations of the team to achieve prescribed objectives.
  • Develop and maintain a productive work team through cross training, sound communication and positive motivational techniques.
  • Facilitating seamless hand offs and communicating key information to peers, teammates and management.
  • Ability to work effectively in a multi-tasking required environment.
  • Provide courteous and respectful customer service in high pressure situations to internal/external customers.
  • Assure the integrity of the inventory and assist in conducting physical inventories.
  • Assist Operations Manager on special projects as required.
  • Assist in maintaining the security of the facility.

FAQs

What are the primary responsibilities of the Operations Supervisor?

The primary responsibilities of the Operations Supervisor include supervising at least two full-time direct reports, managing daily production activities, preparing reports, ensuring schedules are correctly implemented, leading safety meetings, maintaining a clean working environment, and facilitating communication among team members and management.

What are the work hours for this position?

The shift for this position is Monday to Friday from 10 AM to 6:30 PM.

What educational qualifications are preferred for this role?

A bachelor's degree in a related field is preferred, or military rank at E-6 or E-7 or O-1/O-2. Additionally, a minimum of 6 months of lead or supervisory experience in a warehouse/supply chain environment is required.

What skills are essential for a candidate applying for this position?

Essential skills include prioritization and problem-solving abilities, excellent verbal and written communication skills, and a broad knowledge of warehouse operations, methods, and procedures.

Are there any physical requirements for this role?

Yes, candidates must be able to follow policies and procedures, perform physical tasks with a full range of motion, lift and carry items up to 50 pounds, and maintain visual acuity to perform essential job functions.

What is the pay range for the Operations Supervisor position?

The pay range for this position is between $58,656 (minimum) and $97,402 (maximum) per year, depending on various factors such as market location, job-related knowledge, skills, education/training, and work experience.

How does the company support diversity and inclusion?

FedEx Supply Chain, Inc. is an equal opportunity employer that evaluates qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Is prior labor management experience preferred for this position?

Yes, labor management experience is preferred for candidates applying for the Operations Supervisor position.

What should a candidate do if they need a reasonable accommodation during the application process?

Candidates can request a reasonable accommodation by contacting FSC.TalentAcquisition@fedex.com for assistance.

What kind of team dynamics can a candidate expect in this role?

Candidates can expect a productive work team atmosphere that emphasizes cross-training, sound communication, and positive motivational techniques to achieve operational goals.

Transportation
Industry
501-1000
Employees
1980
Founded Year

Mission & Purpose

Custom Brands Group specialises in creating and providing high-quality window coverings and shade solutions tailored to the needs of residential and commercial spaces. The company is dedicated to delivering innovative and stylish products that enhance interior aesthetics while also offering practical benefits such as light control and energy efficiency. Their focus is on craftsmanship, customisation, and customer satisfaction, aiming to transform spaces through design excellence and functionality. Custom Brands Group is committed to inspiring people to improve their living and working environments by offering personalised solutions that cater to unique style and comfort preferences.