Logo of Huzzle

Supervisor - Sheffield

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
  • Sheffield
  • 16d left

AI generated summary

  • You will provide excellent customer service, advise on products, and inspire and support your team in creating a customer-first culture.
  • You will support the management team, coach and develop the team, drive KPI’s, deliver high customer service, advise on products, question and learn, take responsibility, and lead by example.

Requirements

  • You will deliver consistently high levels of customer service, advising on shoe care, handbags, and accessories to compliment a customer’s needs. Working closely with the store management team, you will inspire and support your team in creating a customer-first culture, giving genuine, honest, and knowledgeable advice on our products.

Responsibilities

  • You will support the management team in the day to day running of the store and coaching and developing the team, driving the achievement of the KPI’s
  • Deliver consistently high levels of customer service, advising on shoe care and accessories to compliment a customer’s needs
  • Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store alongside the management team
  • Live and breathe Pavers DNA, always leading by example

FAQs

What are the pay and benefits for the Supervisor position in Sheffield?

The pay for the Supervisor position in Sheffield is £12.10 per hour, which increases to £12.35 per hour after completing the required retail induction stages. Benefits include a generous staff discount scheme, holiday entitlement that increases with service, company contribution pension, access to the Pavers Foundation grant application scheme, access to the Pavers Academy for career pathways and development, and access to wellbeing and financial support through RetailTRUST.

What are the day to day responsibilities of a Supervisor at Pavers in Sheffield?

The day to day responsibilities of a Supervisor at Pavers in Sheffield include supporting the management team in the running of the store, coaching and developing the team, driving the achievement of KPIs, delivering high levels of customer service, advising on products, being self-aware and taking responsibility for store performance, and leading by example in line with Pavers DNA.

What does Pavers look for in a Supervisor candidate in Sheffield?

Pavers looks for a friendly, engaging individual with a can-do attitude and passion for great customer service, someone who can lead by example and motivate a team, and someone who loves giving an amazing experience to customers. Previous Supervisor or keyholder experience is preferred, but aspiring Supervisors are also welcome. Good availability, including weekends and weekdays, is required for this role in Sheffield.

Our mission is to deliver comfort and happiness to our customers both through our products and customer service.

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

The Pavers story began in 1971 when Catherine Paver founded the company. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes to all. Starting small she sold shoes at village halls and homeware parties and was successful enough to open the first Pavers shop in Scarborough in 1981, where Catherine’s three sons joined the business. One of her sons - Stuart - still runs the business today. Stuart was joined by his son Jason in 2016, and as of 2020, they run the business together as Joint Managing Directors. From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s comfort footwear industry, with over 140 stores nationwide.

Benefits

  • Staff Discount

    Generous Staff Discount Scheme – some of it can be shared with your family and friends!

  • Bonus

    Annual company profit and performance related discretionary bonus scheme

  • Flexible Working

    The majority of Head Office positions benefit from Hybrid/Flexible working options

  • Holiday Entitlement

    Holiday Entitlement that increases with service