FAQs
What is the main responsibility of a Supervisor at SPAR Scotfresh Cranhill?
The main responsibility of a Supervisor is to assist the Store Manager in the day-to-day running of the store while delivering exceptional customer service and upholding the Company Values.
What type of customer service is expected from a Supervisor?
A Supervisor is expected to provide friendly and efficient customer service to meet customer needs in all areas of the store, including Retail, Food to Go, and PO Local.
What are the opening and closing duties of a Supervisor?
A Supervisor is responsible for opening and closing the store, as well as attending call outs if the store alarm is activated during non-trading hours.
How does a Supervisor support their team?
A Supervisor supervises and supports team members on shift, allocates tasks, and ensures that duties are completed in a timely manner.
What financial responsibilities does a Supervisor have?
A Supervisor is responsible for cashing up and balancing tills in line with company cash procedures.
How does a Supervisor contribute to the store's image and brand?
A Supervisor promotes the company's image and brand through professional behavior and personal presentation, ensuring they are smart and ready for work at all times.
What merchandising responsibilities does a Supervisor have?
A Supervisor is responsible for merchandising the store according to store standards and company planograms.
What sales responsibilities does a Supervisor handle?
A Supervisor actively sells and promotes offers to customers, processes all sales transactions accurately, and adheres to company procedures.
How does a Supervisor ensure security in the store?
A Supervisor adheres to all company security measures to protect colleagues and stock.
What systems does a Supervisor use in their role?
A Supervisor uses relevant systems for price checking, Shelf Edge Labelling (SEL), and stock control.
What should a Supervisor do in the absence of the Store Manager?
A Supervisor should deputize and provide cover for the Store Manager during their absence.
What legal requirements must a Supervisor follow?
A Supervisor must follow all current company procedures in line with current legal requirements.
What training is required for a Supervisor role?
A Supervisor must complete all relevant training requirements to fulfill the role effectively.
How important is cleanliness in the store?
Maintaining a high standard of cleanliness in the store at all times is crucial for the Supervisor role.
What skills and qualities are essential for a Supervisor?
Essential skills and qualities for a Supervisor include the ability to lead a team, excellent customer service, strong communication skills, effective delegation skills, and good attention to detail.