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Supervisor - Temporary

  • Job
    Part-time
    Junior & Mid Level
  • Hospitality & Retail
  • Chester
  • 9d left

AI generated summary

  • You will deliver exceptional customer service, advise on shoe care and accessories, inspire and support your team, create a customer-first culture, and provide genuine, honest, and knowledgeable product advice.
  • You will support the management team, coach the team, drive KPI's, deliver high customer service, advise on accessories, question, learn, take responsibility, and lead by example.

Requirements

  • You will deliver consistently high levels of customer service, advising on shoe care, handbags, and accessories to compliment a customer’s needs. Working closely with the store management team, you will inspire and support your team in creating a customer-first culture, giving genuine, honest, and knowledgeable advice on our products.

Responsibilities

  • You will support the management team in the day to day running of the store and coaching and developing the team, driving the achievement of the KPI’s
  • Deliver consistently high levels of customer service, advising on shoe care and accessories to compliment a customer’s needs
  • Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store alongside the management team
  • Live and breathe Pavers DNA, always leading by example

FAQs

What are the hourly pay and benefits for the Supervisor position?

The hourly pay for the Supervisor position is £12.10 per hour, which increases to £12.35 per hour after completing the required retail induction PaSS stages. Benefits include a generous staff discount scheme, holiday entitlement, company contribution pension, access to the Pavers Foundation, access to the Pavers Academy for career pathways, and access to wellbeing and financial support through RetailTRUST.

What are the day-to-day responsibilities of a Supervisor?

The Supervisor will support the management team in the day-to-day running of the store, coach and develop the team, drive the achievement of KPIs, deliver high levels of customer service, advise on shoe care and accessories, be self-aware, question, learn, take responsibility for store performance, and lead by example in embodying the Pavers DNA.

What kind of availability is required for the temporary Supervisor position?

The temporary Supervisor position in Chester requires good availability as it includes a mixture of weekend and weekday working. The contract is for 20 hours per week for nine months to cover maternity leave.

Our mission is to deliver comfort and happiness to our customers both through our products and customer service.

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

The Pavers story began in 1971 when Catherine Paver founded the company. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes to all. Starting small she sold shoes at village halls and homeware parties and was successful enough to open the first Pavers shop in Scarborough in 1981, where Catherine’s three sons joined the business. One of her sons - Stuart - still runs the business today. Stuart was joined by his son Jason in 2016, and as of 2020, they run the business together as Joint Managing Directors. From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s comfort footwear industry, with over 140 stores nationwide.

Benefits

  • Staff Discount

    Generous Staff Discount Scheme – some of it can be shared with your family and friends!

  • Bonus

    Annual company profit and performance related discretionary bonus scheme

  • Flexible Working

    The majority of Head Office positions benefit from Hybrid/Flexible working options

  • Holiday Entitlement

    Holiday Entitlement that increases with service