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Supervisor - Waterlooville

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Claire's

Oct 7, 2024

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Portsmouth
  • Quick Apply

AI generated summary

  • You need some high school education, 1 year retail experience, strong communication, basic computer skills, math comprehension, and the ability to lift up to 75 lbs and stand during shifts.
  • You will drive sales, deliver excellent customer service, assist with store operations, maintain visual standards, process deliveries, and perform ear piercings after training.

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What are the key responsibilities of the Supervisor position at Claire's?

The key responsibilities include supporting the Store Manager with driving sales, ensuring the store trades safely and legally, delivering customer service, assisting with product knowledge, processing deliveries, visual merchandising, and ear piercing after training.

What qualifications are required for the Supervisor role?

The qualifications required include some high school education, a minimum of 1 year of retail experience, excellent communication skills, basic computer skills, a sound understanding of mathematics, and the ability to maneuver and lift merchandise.

Is training provided for ear piercing?

Yes, full training is provided for ear piercing.

What type of customer service skills are expected for this role?

Candidates should understand the importance of customer service and be able to deliver friendly and efficient service to ensure a fun and enjoyable shopping experience for customers.

What is the work environment like at Claire's?

Claire's offers a fun and inclusive work environment where store members are encouraged to wear the company's products. The company emphasizes development and provides skills training for committed and ambitious individuals.

What accommodations are available during the recruitment process?

Claire's is committed to diversity, equity, and inclusion, and will accommodate applicants' needs throughout all stages of the recruitment process. Applicants can request accommodations by emailing Benefits@claires.com.

What physical abilities are required for the Supervisor role?

The role requires the ability to stand during scheduled shifts, maneuver up to 25 lbs regularly and up to 75 lbs occasionally, and perform tasks involving bending, stooping, and extended reaching.

Can I apply if I have a disability?

Yes, Claire's encourages applications from members of all underrepresented groups, including those with disabilities, and will accommodate needs during the recruitment process upon request.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.