FAQs
What is the job title for this position?
The job title is Supervisor - Westfield Shepherd's Bush.
What are the working hours for this role?
The working hours for this role are 40 hours per week.
What are the primary responsibilities of a Rituals Expert?
As a Rituals Expert, your primary responsibilities include engaging with customers, ensuring an optimal customer experience, mentoring and supporting Rituals Advisors, and working towards personal and store goals alongside the management team.
What qualities are we looking for in a candidate?
We are looking for a candidate who is high on energy, low on ego, able to connect with customers and mentor team members, professional, excited about our brand, and has prior experience as a supervisor or team leader in retail or hospitality.
Is experience required for this position?
Yes, prior experience as a supervisor or team leader within retail or hospitality is required.
What benefits are offered to employees at Rituals?
Benefits include training and development opportunities, a competitive bonus scheme, Rituals employee discount, quarterly product allowance, numerous wellbeing initiatives and EAP, and company & team events.
How does one apply for this position?
Interested candidates can typically apply through the company's careers page or job postings, where they can submit their resume and cover letter for consideration.
Is there a specific team structure in the store?
Yes, you will be working alongside the Store Manager, Assistant Store Manager, and other Rituals Advisors as part of the in-store management team.
What is the store's approach towards customer service?
The store prioritizes a customer-service mentality, aiming to create unforgettable experiences for every customer and ensuring everyone feels at home in our stores.
Are there opportunities for career development in this role?
Yes, there are training and development opportunities available, allowing you to expand your professional skill set in luxury retail and cosmetics.