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Supervisors

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must have experience as a Supervisor or keyholder, be passionate about customer service, and have flexible availability for weekend and weekday shifts.
  • You will assist in store operations, coach the team, ensure high customer service, maintain store standards, manage stock, and exemplify Pavers DNA.

Requirements

  • You may be a Supervisor, aspiring Supervisor or have keyholder experience, and be someone who loves giving an amazing experience to all customers.
  • You’ll need good availability as the roles will include a mixture of weekend and weekday working.

Responsibilities

  • You will support the management team in the day to day running of the store and coaching and developing the team, driving the achievement of the KPI’s
  • Deliver consistently high levels of customer service, advising on shoe care and accessories to compliment a customer’s needs
  • Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store alongside the management team
  • Maintaining general store standards & cleanliness
  • Support the maintenance of product placements and stockroom
  • Live and breathe Pavers DNA, always leading by example

FAQs

What are the part-time working hours for the Supervisor role?

The Supervisor role offers two part-time contracts: 18 hours over 3 days per week or 24 hours over 4 days per week.

What is the pay rate for the Supervisor position?

The initial pay rate for the Supervisor position is £12.10 per hour, which increases to £12.35 per hour upon completing the required retail induction PaSS stages.

When can I expect to work during the week?

The roles require good availability, as they include a mix of weekend and weekday shifts.

What kind of training or development opportunities are available?

We offer access to the Pavers Academy, which provides career pathways, online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programmes.

How do I apply for the Supervisor position?

If you are interested in joining our team as a Supervisor, please apply today for the role.

What employee benefits are offered?

Benefits include a generous staff discount scheme, holiday entitlement that increases with service, a company contribution pension, access to wellbeing and financial support through RetailTRUST, and participation in the Pavers Foundation grants.

Can I share the staff discount with family and friends?

Yes, the generous staff discount scheme allows you to share certain benefits with your family and friends.

What is the company’s stance on sustainability?

Pavers is committed to sustainability and was the first major retailer to achieve Carbon Neutral status in 2021, maintaining this status annually.

What values does the company promote?

Pavers promotes family values, sustainability, and a supportive working environment while investing in their people to provide the best service to customers.

A family business est. 1857. Designed to meet the busy lifestyles of today.

Travel & Leisure
Industry
501-1000
Employees
1857
Founded Year

Mission & Purpose

Jones Bootmaker is a UK-based retailer specialising in high-quality footwear and accessories for men and women. Their ultimate mission is to provide customers with stylish and comfortable footwear that reflects their individual style and personality. With a focus on craftsmanship and attention to detail, Jones Bootmaker aims to offer a wide range of footwear options to suit every occasion and preference. Their purpose is to help customers look and feel their best by providing timeless, durable footwear that combines classic design with modern trends.