Supp PAR, Central Staffing

Memorial Hermann Health System

Feb 9

Applications are closed

Job
Full-time
Junior Level
People, HR & Administration
Healthcare
Houston

Requirements

Education: High School Diploma or GED preferred
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
Two (2) years of medical front desk experience is Required
Ability to multi-task
Proficient typing/keyboarding skills

Responsibilities

Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.
Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.
Explains all required forms to the patient or guarantor and obtains the necessary signatures.
Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.
Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
Posts payments in the computer system and generates the appropriate patient receipts.
Monitors, reviews and resolves patient account issues on assigned reports.
Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, physicians’ office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.

FAQs

What are the minimum education requirements for this position?

The minimum education requirement is a High School Diploma or GED preferred.

How much medical front desk experience is required for this role?

Two (2) years of medical front desk experience is required.

Are there any licenses or certifications needed for this job?

No specific licenses or certifications are required for this position.

What skills are important for the Central Staffing role?

Important skills include the ability to multi-task, proficient typing/keyboarding skills, and effective communication.

What are the primary responsibilities of this position?

The primary responsibilities include scheduling patient appointments, verifying insurance eligibility, ensuring medical necessity compliance, collecting patient liability, and resolving patient account issues.

Are there opportunities for professional growth in this position?

Yes, there are opportunities for professional growth and development, including meeting requirements for continuing education and serving as a mentor to less experienced staff.

What is the focus of the care provided by the staff in this position?

The focus is on creating compassionate and personalized experiences for every member of the community.

Are there specific patient age groups that this position serves?

Yes, the position involves care for Neonate, Infant, Pediatric, Adolescent, Adult, and Adult/Geriatric patients.

Is experience with insurance companies necessary for this job?

Yes, effective communication with insurance companies is part of the role, especially for verifying eligibility and benefits.

Are there any specific departmental goals associated with this position?

Yes, the role supports department-based goals that contribute to the overall success of the organization.

Memorial Hermann Health System

More than a century of patient-centered care. At Memorial Hermann, we are all about advancing health. Yours.

Science & Healthcare

Industry

10,001+

Employees

Mission & Purpose

At Memorial Hermann, we are all about advancing health. Yours. It begins by redefining healthcare. Our 6,400 affiliated physicians and more than 26,000 employees practice evidence-based medicine with a relentless focus on quality, safety and exceptional service for all patients, consumers and Health Plan members. Our efforts continue to result in national awards and recognition, including for our nationally acclaimed Accountable Care Organization. With a focus on providing enhanced access to care, Memorial Hermann offers Virtual Clinic for digital access and has 300 care delivery sites conveniently located across the Greater Houston area, including our flagship hospital in the world-renowned Texas Medical Center, which serves as the teaching hospital for McGovern Medical School at UTHealth. We have proudly served this community for more than 110 years, and we contribute more than $588 million annually through school-based health centers and other community benefit programs. Because at Memorial Hermann, the health of our community is always at the center of what we do. Learn more about Memorial Hermann Health System.