FAQs
What is the job title for this position?
The job title for this position is Support Consultant (French-Speaking) - Betting App.
Where is the job located?
The job is located in Lisbon, Portugal.
Is French fluency required for this role?
Yes, a high level of French is required, along with fluency in English (B2).
What type of experience is preferred for applicants?
Previous experience in a customer service center is preferred, but it is not required.
What kind of training will be provided?
Full paid training on the company and the project will be provided.
Is there a welcome bonus for new employees?
Yes, there is a €2000 welcome bonus for new employees.
What shifts will the Support Consultant work?
The Support Consultant will be required to work on rotational shifts.
Are there opportunities for career development?
Yes, there are career development programs, specialized courses, and language classes offered.
What benefits are included in this role?
Benefits include a competitive salary, performance bonus, a welcome bonus, full paid training, and opportunities for career advancement.
Is the company an equal-opportunity employer?
Yes, Concentrix is an equal-opportunity employer committed to a work environment free from discrimination and harassment.
Are remote work options available for this position?
Yes, there are remote work options available but in a hybrid format.
What qualifications are needed for this role?
Qualifications needed include high proficiency in French and English, an interest in sports, good computer skills, and the ability to quickly learn new software.
Will I be able to bring a friend for referral bonuses?
Yes, there are bring-a-friend (referral) bonus opportunities available.
Is there a requirement to be legally authorized to work in Portugal?
Yes, only applicants who are legally authorized to work in Portugal will be considered for this position.