FAQs
What are the primary responsibilities of the Support Medical Secretary?
The primary responsibilities include maintaining patients’ records, processing incoming and outgoing correspondence, producing correspondence from audio/copy, and handling telephone calls, as well as liaising with Consultants and other Trust staff to resolve queries.
What qualifications are required for this position?
The minimum requirements include an AMSPAR Medical Terminology Certificate or equivalent experience, RSA Level II word processing or equivalent, good IT and word processing skills, and audio typing skills.
Is experience in a medical setting necessary for this role?
Yes, experience in a medical setting is necessary, particularly regarding medical terminology and the ability to handle confidential and sensitive issues professionally.
What kind of work environment can a candidate expect?
Candidates can expect a warm and friendly work environment, described by patients as having "competent and caring staff."
What is the ownership of the Trust?
Wirral University Teaching Hospital NHS Foundation Trust is a National Health Service (NHS) Foundation Trust.
How is the Trust regarded in terms of its service capacity?
The Trust is one of the largest and busiest acute Trusts in the North West of England, providing a high-quality range of acute care services.
What is the geographic appeal of working at the Trust?
The Trust is located on the Wirral peninsula, which features a stunning coastline and beautiful countryside, providing a pleasant environment for residents and staff.
What is the Trust’s financial turnover?
The Trust’s financial turnover is in excess of £337 million.
How can interested candidates contact for further details or an informal visit?
Interested candidates can contact John Skinner, the Business Support Manager, at john.skinner3@nhs.net or by calling 0151 678 5111, extension 4507.