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Suprevisor

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Claire's

5d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Reading
  • Quick Apply

AI generated summary

  • You need some high school education, 1+ year retail experience, strong communication and organizational skills, basic computer and math skills, and the ability to lift up to 75 lbs.
  • You will drive sales, deliver customer service, assist with queries, handle deliveries and visual merchandising, ensure store presentation, manage ear-piercing, and support management tasks.

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What is the job title for this position?

The job title for this position is Supervisor, specifically a Part-Time Manager/3rd Key Holder.

What are the main responsibilities of a 3rd Keyholder at Claire's?

The main responsibilities include supporting the Store Manager and Assistant Store Manager with sales targets, opening and closing the store in their absence, providing excellent customer service, assisting with store deliveries and visual merchandising, and performing ear piercing.

Is prior retail experience required for this job?

Yes, a minimum of 1 year of retail experience is required for this position.

What kind of training will I receive for ear piercing?

You will receive full training for ear piercing as part of your onboarding process.

What are the customer demographics at Claire's?

Claire's core customers range from children to young women, accommodating various moods, attitudes, and styles.

What are the qualifications needed for this role?

Qualifications include some high school education, retail experience, excellent communication and organizational skills, basic computer skills, understanding the importance of customer service, math proficiency, and physical abilities such as standing for scheduled shifts and lifting weights.

Is there an emphasis on employee development at Claire's?

Yes, Claire's encourages and supports employee development, providing the necessary skills for growth within the company for committed and ambitious individuals.

Does Claire's have a dress code for employees?

Yes, Claire's encourages all store members to wear their products.

How does Claire's approach diversity and inclusion in hiring?

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion, encouraging applications from all underrepresented groups, including individuals with disabilities.

What should I do if I require accommodations during the recruitment process?

You should inform Claire's of the accommodations you may require, and you can request this by emailing Benefits@claires.com. Information regarding accommodations will be handled confidentially.

Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.