FAQs
What is the job title for this position?
The job title is Survey Interviewer - Remote.
Is this a full-time or part-time position?
This is a part-time position, approximately 20 - 29 hours each week.
What kind of work will a Survey Interviewer be doing?
A Survey Interviewer will deliver scripted multiple-choice questions over the telephone and accurately record responses using a computer-aided telephone interviewing (CATI) system.
What are the required qualifications for this position?
The required qualifications include a high school diploma/GED and residence within specific states listed in the job description.
Are there preferences for previous work experience?
Yes, 6 months of previous call center, customer service, or collections experience is strongly preferred.
What skills are important for this role?
Important skills include active listening, clear communication, strong interpersonal skills, flexibility in work schedule, basic computer skills, and the ability to remain neutral and unbiased during interviews.
What is the expected work schedule for this job?
The hours of work can vary, and the ICF Recruiter will provide schedule options.
Can I work from any state in the US?
No, you must live within one of the specified states to perform this role.
What is the pay range for this position?
The pay range for this position based on full-time employment is $25,839.00 - $43,926.00.
Does ICF provide reasonable accommodations for applicants?
Yes, ICF provides reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs in all phases of the application and employment process.
Are there any restrictions on the use of AI during the interview process?
Yes, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews is not permitted to maintain the integrity of the interview process.
What values does ICF prioritize as a company?
ICF prioritizes values such as embracing differences and building an inclusive workplace that allows everyone to thrive.