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Talking Therapies Operational & Performance Manager

  • Job
    Full-time
    Senior Level
  • London

AI generated summary

  • You must lead service planning, change management, and innovative strategies, ensuring performance, budget adherence, and quality standards while collaborating with partners.
  • You will lead service planning, manage change, drive innovation, ensure performance and budget compliance, and collaborate with partners and staff to meet care quality standards.

Requirements

  • To play a lead role in the planning and development of the service in conjunction with the Heads of Service, Managing Directors, Clinical Directors and NCL System Partner
  • To lead change management in the implementation of service development strategies with the leads for talking therapies
  • To advance innovative ideas and strategies and provide vision and inspiration to enable staff to deliver treatment more effectively
  • To be an active member of relevant strategic development
  • To work proactively with system partners and GPs to ensure the range of services provided appropriately delivers their requirements
  • To represent the Service and Managing Directors at trust-wide and London wide forums and keep them informed of developments
  • To ensure effective performance management and professional and support the Heads of Service
  • To provide direction and support to the Heads of Services in the service
  • To ensure services are provided within the statutory framework
  • To ensure that services are delivered within budget and the new performance targets
  • To ensure financial management is robust and is in line with key performance indicators and provide assurance of a realistic Cost Improvement Programme
  • To ensure that services meet care quality and performance management standards
  • The Post Holder Will Need To Be Comfortable Working In An Environment Of Complex Matrix Management Arrangements And Will At All Times Behave And Align With Our Trusts’ Values And Cultural Pillars

Responsibilities

  • To play a lead role in the planning and development of the service in conjunction with the Heads of Service, Managing Directors, Clinical Directors and NCL System Partner
  • To lead change management in the implementation of service development strategies with the leads for talking therapies.
  • To advance innovative ideas and strategies and provide vision and inspiration to enable staff to deliver treatment more effectively.
  • To be an active member of relevant strategic development.
  • To work proactively with system partners and GPs to ensure the range of services provided appropriately delivers their requirements.
  • To represent the Service and Managing Directors at trust-wide and London wide forums and keep them informed of developments.
  • To ensure effective performance management and professional and support the Heads of Service.
  • To provide direction and support to the Heads of Services in the service.
  • To ensure services are provided within the statutory framework.
  • To ensure that services are delivered within budget and the new performance targets.
  • To ensure financial management is robust and is in line with key performance indicators and provide assurance of a realistic Cost Improvement Programme.
  • To ensure that services meet care quality and performance management standards.

FAQs

What are the primary responsibilities of the Talking Therapies Operational & Performance Manager?

The primary responsibilities include supporting the effective operational delivery of Talking Therapy services, ensuring robust financial and performance management, leading service development strategies, and working closely with service and Clinical Directors.

Which boroughs does the Talking Therapies Operational & Performance Manager oversee?

The post holder oversees services in the boroughs of Barnet, Camden, Enfield, and Islington.

Who will the Talking Therapies Operational & Performance Manager work closely with?

The post holder will work closely with service and Clinical Directors, Mental Health Leads for each borough, System Partners, and the NCL Heads of Service.

What is the main goal of the Talking Therapies services?

The main goal is to increase the number of people whose mental health can be supported and appropriately managed within talking therapy services through improved partnership working with voluntary sector organizations.

What type of leadership role will the post holder take in relation to service development?

The post holder will play a lead role in planning and developing the service, leading change management initiatives, and providing direction and support to the Heads of Services.

Is financial management a responsibility of the Talking Therapies Operational & Performance Manager?

Yes, the post holder is responsible for ensuring financial management is robust and in line with key performance indicators and providing assurance of a realistic Cost Improvement Programme.

What values and cultural pillars should the post holder align with?

The post holder should align with the Trust's values of kindness, respect, collaboration, simplicity, empowerment, and diversity.

Who can be contacted for further details or informal visits regarding the job?

Interested individuals can contact Jo Carroll, the Managing Director, via email at josephine.carroll@nhs.net.

Science & Healthcare
Industry
1001-5000
Employees
2001
Founded Year

Mission & Purpose

Camden and Islington NHS Foundation Trust delivers a variety of mental health and community health services across Camden and Islington. Their mission is to provide high-quality, patient-centered care that supports mental well-being and overall health. They are dedicated to offering accessible, effective, and compassionate services to meet the diverse needs of individuals in their community.