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Team Assistant

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HSBC

19d ago

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Banking & Finance

AI generated summary

  • You need 3-5 years supporting senior execs, strong PC skills, diary/travel management, confidentiality, communication skills, and the ability to multitask and work under pressure.
  • You will manage emails and calls, arrange meetings and travel, handle expense claims, support new staff integration, and prepare reports and presentations while ensuring compliance with policies.

Requirements

  • At least 3-5 years full-time experience in supporting a Senior Executive with administration support
  • Must possess the ability to work with senior managers across the Group.
  • Excellent PC skills with a high proficiency in Outlook, Word and Excel.
  • Diary Management, Travel management, Emails management
  • Liaising with different departments and operating units.
  • High degree of integrity and maturity, and ability to keep confidential information safe. Ability to multi-task
  • Proficiency in MS Office (mostly in Excel and PPT)
  • High level of competency in communication, both written and oral, and interpersonal skills. Fluent in English.
  • Ability to work effectively in a team as well as with minimal supervision
  • Work well under pressure and have ability to prioritise and multitask.
  • Confident decision maker and problem solver.
  • Excellent planning & organisational skills.

Responsibilities

  • Standard, advanced and sometimes confidential secretarial and general office duties.
  • Monitoring manager’s emails, calendar, phone calls in his absence and deal with issue when can be solved straight away.
  • Screen and handle the daily calls and inquiries of the manager, executive or department, responding independently to routine issues and questions.
  • Letters, reports, memos, forms and schedules – utilising PC-based software packages.
  • Appointment calendar, meetings and travel arrangements as well as event planning when needed.
  • Ensure corporate guidelines, policies and procedures are adhered to regarding travel bookings.
  • Delegation: Ensure all approvals are processed on time :, including Fusion, Eurêka, GSR requests, HR hiring approvals and travel authorizations.
  • Prepare and submit expense claims. Monitor and chase pending approvals and documents.
  • Integration of new staff: authorizations, equipment, allocation of space as well as the good setting up of computers, emails, I-Net and phone arrangements.
  • Prepare a few PowerPoint presentations as well as excel templates.
  • Report progress and problem to management.

FAQs

What is the primary role of a Team Assistant at HSBC?

The primary role of a Team Assistant at HSBC involves providing standard, advanced, and sometimes confidential secretarial and general office duties, including managing emails, calendars, and travel arrangements for senior executives.

What are the key responsibilities of a Team Assistant?

Key responsibilities include handling calls and inquiries, managing appointment calendars, planning events, processing approvals, preparing expense claims, integrating new staff, and creating PowerPoint presentations and Excel templates.

What qualifications are required for the Team Assistant position?

Candidates should have at least 3-5 years of experience supporting a Senior Executive, excellent PC skills (especially in Outlook, Word, and Excel), effective communication skills in English, and the ability to work under pressure.

Is the Team Assistant position open to all qualified applicants?

Yes, HSBC is an equal opportunity employer and encourages applications from all suitably qualified persons irrespective of various factors including gender, ethnicity, and disability.

What is the expected level of proficiency in Microsoft Office for this role?

Applicants are expected to have a high level of proficiency in Microsoft Office, particularly in Excel and PowerPoint.

Can the Team Assistant work with minimal supervision?

Yes, the ability to work effectively both in a team and with minimal supervision is essential for the Team Assistant role.

Will there be opportunities for professional development in this position?

Yes, HSBC is committed to fostering continuous professional development and providing opportunities for growth within an inclusive environment.

Are interpersonal skills important for the Team Assistant role?

Yes, a high level of competency in communication and interpersonal skills is crucial for effectively liaising with different departments and senior managers.

What specific tasks will I be responsible for regarding travel arrangements?

You will be responsible for managing travel bookings, ensuring adherence to corporate guidelines and policies, and processing all necessary approvals.

Is confidentiality an important aspect of the Team Assistant role?

Yes, a high degree of integrity and the ability to keep confidential information safe are essential for this position.

Finance
Industry
10,001+
Employees
1880
Founded Year

Mission & Purpose

Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 63 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges.

Culture & Values

  • We value difference

    Seeking out different perspectives

  • We succeed together

    Collaborating across boundaries

  • We take responsibility

    Holding ourselves accountable and taking the long view

  • We get it done

    Moving at pace and making things happen