FAQs
What is the primary role of a Team Assistant at HSBC?
The primary role of a Team Assistant at HSBC involves providing standard, advanced, and sometimes confidential secretarial and general office duties, including managing emails, calendars, and travel arrangements for senior executives.
What are the key responsibilities of a Team Assistant?
Key responsibilities include handling calls and inquiries, managing appointment calendars, planning events, processing approvals, preparing expense claims, integrating new staff, and creating PowerPoint presentations and Excel templates.
What qualifications are required for the Team Assistant position?
Candidates should have at least 3-5 years of experience supporting a Senior Executive, excellent PC skills (especially in Outlook, Word, and Excel), effective communication skills in English, and the ability to work under pressure.
Is the Team Assistant position open to all qualified applicants?
Yes, HSBC is an equal opportunity employer and encourages applications from all suitably qualified persons irrespective of various factors including gender, ethnicity, and disability.
What is the expected level of proficiency in Microsoft Office for this role?
Applicants are expected to have a high level of proficiency in Microsoft Office, particularly in Excel and PowerPoint.
Can the Team Assistant work with minimal supervision?
Yes, the ability to work effectively both in a team and with minimal supervision is essential for the Team Assistant role.
Will there be opportunities for professional development in this position?
Yes, HSBC is committed to fostering continuous professional development and providing opportunities for growth within an inclusive environment.
Are interpersonal skills important for the Team Assistant role?
Yes, a high level of competency in communication and interpersonal skills is crucial for effectively liaising with different departments and senior managers.
What specific tasks will I be responsible for regarding travel arrangements?
You will be responsible for managing travel bookings, ensuring adherence to corporate guidelines and policies, and processing all necessary approvals.
Is confidentiality an important aspect of the Team Assistant role?
Yes, a high degree of integrity and the ability to keep confidential information safe are essential for this position.