FAQs
What are the primary responsibilities of the Team Lead Health Consultant?
The primary responsibilities include maximizing retail sales, assisting the store manager with operations, greeting and assisting customers, addressing customer complaints, maintaining high service standards, creating attractive merchandise displays, conducting training for Sales Associates, monitoring inventory, supporting operational activities, motivating team members, and ensuring the store is visually appealing and well-stocked.
What qualifications are required for the Team Lead Health Consultant position?
Candidates should have a High School Diploma or GED, a minimum of 3 years of experience as a team lead (or 5 years for supervisors), a background in retail and/or training, exceptional customer service experience, strong merchandising skills, and a passion for natural wellness.
What skills are important for a Team Lead Health Consultant to possess?
Important skills include excellent communication abilities, teamwork and leadership skills, the ability to motivate and inspire others, strong problem-solving skills, a knack for visual merchandising, and proficiency in Microsoft Office and other computer software.
Is previous experience in retail or customer service management necessary?
Yes, a minimum of 3+ years of retail or customer service management experience, including experience as a Keyholder, is required for this position.
What type of work environment can I expect at Healthy Planet Stores?
You can expect an awesome work environment characterized by a positive company culture that promotes personal growth and collaboration within the team.
Are there any specific hours or availability requirements for this position?
Yes, candidates should have open availability and flexibility to work nights, weekends, as well as during store openings and closings to meet the needs of the business.
What can employees expect in terms of benefits?
Full-time employees can enjoy medical benefits, a flexible spending account, a Corporate Goodlife membership, employee discounts, and opportunities for internal growth within the company.
How important is a passion for natural wellness in this role?
A strong passion for natural wellness is crucial for the Team Lead Health Consultant role, as it aligns with the company’s mission and enhances the ability to engage with customers effectively.
How does the Team Lead contribute to team motivation and sales goals?
The Team Lead motivates and inspires team members to exceed sales goals by setting a positive example, providing coaching and constructive feedback, and fostering a commitment to high standards of service.
What type of training or coaching will the Team Lead provide?
The Team Lead will conduct one-on-one and small group training sessions focusing on product knowledge, store activities, policies, and procedures to empower Sales Associates in their roles.