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Team Lead, FC Operations

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Amazon

27d ago

  • Job
    Full-time
    Senior Level
  • Kolkata

AI generated summary

  • You need a bachelor's degree, Microsoft Office proficiency, flexibility for weekends/overnights, direct management experience, skills in performance metrics, and operational experience.
  • You will manage productivity requirements, balance labor, ensure safety compliance, lead process improvements, and oversee employee performance metrics for operational excellence.

Requirements

  • Bachelor's degree
  • Experience with Microsoft Office products and applications
  • Candidates must be flexible to work weekends and/or overnight shifts regularly
  • Direct management experience for employees and their performance
  • Experience with performance metrics and process improvement (how, when, who)
  • Experience in an operational role

Responsibilities

  • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
  • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
  • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
  • Proactively identify and lead process improvement initiatives and Lean tools.
  • Work with Ops manager to identify improvement projects for the sites and drive projects for the site.
  • Responsible for continual improvement, Process excellence and Standardization at site.
  • Direct management experience for employees and their performance.
  • Experience with performance metrics and process improvement (how, when, who).

FAQs

What is the job title for this position?

The job title is Team Lead, FC Operations.

What are the primary responsibilities of a Team Lead in FC Operations?

The primary responsibilities include reviewing work forecasts, partnering with other Area Managers, supporting safety programs, identifying process improvement initiatives, and managing employee performance.

Is a specific degree required for this position?

Yes, a Bachelor's degree is required.

What experience is preferred for this role?

Experience in an operational role is preferred.

What software proficiency is required for this job?

Candidates must be experienced with Microsoft Office products and applications.

Are there specific shifts that Team Leads are expected to work?

Yes, candidates must be flexible to work weekends and/or overnight shifts regularly.

What are the key focus areas for this role?

The key focus areas include safety, quality, customer experience, and productivity.

Will there be opportunities for process improvement in this role?

Yes, the role involves proactively identifying and leading process improvement initiatives and utilizing Lean tools.

Are Team Leads responsible for managing employees?

Yes, direct management experience for employees and their performance is required.

What location is this job position based in?

The position is based in West Bengal at ASSPL.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.