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Team Lead, Scheme Operations

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Adyen

9d ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
  • Amsterdam
  • Quick Apply

AI generated summary

  • You must have 3+ years in a managerial role, strong analytical and problem-solving skills, effective communication, and be willing to travel domestically and internationally.
  • You will lead a team to ensure operational excellence, collaborate on scalable solutions, track progress, recruit talent, mentor team members, support clients on compliance, and drive global initiatives.

Requirements

  • Experienced people manager with a minimum of 3 years as a team lead or in a managerial role experience.
  • You have strong analytical skills.
  • You are innovative, with strong problem-solving capabilities and able to define robust processes and procedures.
  • You are able to serve as an escalation point to varied compliance challenges.
  • You have strong written and verbal communication skills.
  • Must be willing to travel, both domestically and internationally where required.

Responsibilities

  • Lead a team of experts, ensuring operational excellence across both domains.
  • Collaborate closely with Product and Compliance, to implement scalable solutions for the team and achieve goals together.
  • Define and clearly communicate strategies objectives and goals for the team and foster cross-domain collaboration.
  • Track team progress and success, and present results and reporting to Senior Leadership.
  • Recruit talented team members who can contribute to both Adyen's and our merchant's growth.
  • Coach and mentor members of the team in the areas of compliance monitoring and non-compliance investigations.
  • Communicate and support strategic Adyen clients and partners in terms of card scheme rules.
  • Lead Drive global initiatives on scheme rules compliance.
  • Be an ambassador of the Adyen Formula.

FAQs

Do we support remote work?

No, this role is based out of our Amsterdam office, and we do not offer remote-only roles.

What qualifications are required for the Team Lead, Scheme Operations position?

The ideal candidate should have a minimum of 3 years of experience in a team lead or managerial role, strong analytical skills, problem-solving capabilities, and excellent communication skills.

Is our company committed to diversity and inclusion?

Yes, Adyen is committed to diversity, equity, and inclusion, welcoming individuals from various backgrounds and cultures to contribute their unique perspectives.

What are the key responsibilities of the Team Lead, Scheme Operations?

Responsibilities include leading a team, collaborating with other departments, tracking team progress, recruiting new members, coaching team members, and driving global initiatives on scheme rules compliance.

Will I need to travel for this position?

Yes, the role requires willingness to travel both domestically and internationally as needed.

How long does the interview process typically take?

The interview process generally takes about 4 weeks to complete, although this may fluctuate depending on the role.

What is the work environment like at Adyen?

Adyen fosters an environment with opportunities for growth, collaboration, and support, encouraging employees to own their careers within a team-oriented atmosphere.

How does Adyen support professional development for employees?

Adyen supports professional development by providing coaching and mentorship, as well as opportunities for team members to contribute to strategic initiatives and personal growth.

What should I do if I do not meet 100% of the qualifications?

Adyen encourages you to apply even if you do not meet all qualifications, especially if you are a woman or a member of an underrepresented community.

Where is the Team Lead, Scheme Operations role located?

This role is based in our Amsterdam office.

Meet the financial technology platform helping the world’s leading businesses achieve their ambitions faster.

Finance
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

Adyen is a global payments company that provides businesses with a unified platform to process payments across online, mobile, and in-store channels. Its technology allows companies to accept payments from anywhere in the world and manage transactions securely and efficiently. Adyen's ultimate mission is to help businesses grow by providing them with the tools to simplify payments and improve customer experiences. Their purpose is to drive innovation in the payments industry, making transactions seamless and accessible for both businesses and consumers globally.