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Team Leader

Applications are closed

  • Job
    Part-time
    Mid Level
  • Hospitality & Retail
  • Exeter

Requirements

  • We’re after the right candidate to encourage and drive the team forward, to promote, embed and support our values and community spirit, and provide an excellent memorable experience all round. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be self-motivated, with excellent communication and organisation skills, and be a great team player with a positive ‘can do’ attitude.

Responsibilities

  • Participate in all aspects of store operations which include Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go and Home Delivery Services
  • Engage with and support the local community
  • Support the operational management of the store to ensure a safe, legal and high-performing business, whilst taking overall responsibility in the absence of the Store Manager
  • Be a role model and lead the team to work together to provide an exceptional customer experience for our customers
  • Ensure continued and sustainable growth in our business through leading and developing people

FAQs

What is the main purpose of the Team Leader position?

The main purpose of the Team Leader position is to encourage and drive the team forward, promote the company's values and community spirit, and ensure an excellent and memorable experience for customers.

Is previous experience required for this position?

Experience in a similar role would be advantageous, but it is not essential as full training will be provided.

What skills are important for a Team Leader?

Important skills for a Team Leader include excellent communication and organization skills, being self-motivated, and having a positive ‘can do’ attitude. Being a great team player is also essential.

What are the key responsibilities of the Team Leader?

Key responsibilities include participating in store operations, engaging with the local community, supporting the operational management of the store, leading the team to provide exceptional customer experiences, and ensuring continued growth through people development.

What is the working schedule for this role?

This is a part-time role requiring 18 hours per week, worked across 2 days, with a commitment to flexibility covering mornings, evenings, and weekends.

Will the Team Leader be responsible for managing the store in the absence of the Store Manager?

Yes, the Team Leader will take overall responsibility for the store's operations in the absence of the Store Manager.

How does this role support the local community?

The Team Leader is expected to engage with and support the local community, fostering relationships and community involvement as part of the business's mission.

What programs and services will the Team Leader need to participate in?

The Team Leader will need to participate in all aspects of store operations, including Post Office services, Parcel Services, Local Suppliers, the Neighbourly Programme, Too Good To Go, and Home Delivery Services.

We're an independent, regional co-operative owned by our 170,000+ members.

Retail & Consumer Goods
Industry
1001-5000
Employees
1873
Founded Year

Mission & Purpose

Southern Co-op is a large, independent, regional co-operative employing more than 4,000 people in communities across the south of England. We work for the benefit of local people and communities across the south of England providing for people’s every day needs through our food stores, funeral services, coffee shops in Berkshire, Bristol, Devon, Dorset, Hampshire, Isle of Wight, Kent, London, Somerset, Surrey, Sussex and Wiltshire.