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Team Leader

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B&Q

Oct 29

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management

Requirements

  • With bags of retail experience and the ability to really get the best out of people, you’ll feel right at home with us.
  • You’re a brilliant problem solver – comfortable making decisions quickly and putting them into action.
  • Positive and curious, you’re full of ideas about how to improve the customer and colleague experience.
  • You’ll be happy to expand your skills by using new technology and learning new ways of working.
  • And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.

Responsibilities

  • Great stores rely on great teams. You’ll help us develop both.
  • Motivating, developing and supporting every member of your team, you’ll provide them with everything they need to give our customers the very best.
  • You’ll manage resources and lead by example when it comes to safety and customer service.
  • You’ll get creative too – finding and taking opportunities to do things differently and make things better.

FAQs

What are the working hours for the Team Leader position?

The working hours for the Team Leader position are full-time at 36.75 hours per week, with shifts available from Monday to Sunday, 7:00 am to 10:00 pm.

What is the salary range for the Team Leader role?

The salary range for the Team Leader role is £25,378.08 to £27,766.83, inclusive of a store-specific location allowance of £0.81 per hour.

Is the Team Leader position permanent?

Yes, the Team Leader position is a permanent contract.

What are the key responsibilities of a Team Leader at B&Q?

The key responsibilities include motivating, developing, and supporting team members, managing resources, ensuring safety and customer service, and finding creative ways to improve operations.

What skills and experience are required for this role?

Candidates should have retail experience, strong problem-solving abilities, a positive and curious attitude, and the flexibility to work varied shifts, including weekends and holidays.

What benefits does B&Q offer to Team Leaders?

Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, and colleague wellbeing benefits, among others.

How does B&Q promote diversity and inclusion?

B&Q is committed to making the company more diverse and representative of the communities it serves, ensuring that everyone feels they belong and has equal opportunities.

How can I get support during the application or interview process?

You can get support during the application or interview process by contacting recruitment@b-and-q.co.uk for any recruitment adjustments.

What type of team environment can I expect at B&Q?

You can expect to be part of a great team where you will be valued for who you are, with access to networks that represent colleagues and allies within the organization.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors