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Team Leader

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should have self-motivation, strong communication and organization skills, a positive attitude, and flexibility for varied hours. A personal licence for selling alcohol is required or you'll train for it.
  • You will oversee store operations, engage with the community, support management, lead your team, sell alcohol, and drive sustainable growth.

Requirements

  • - Experience in a similar role would be advantageous but not essential as full training will be provided
  • - You’ll be self-motivated, with excellent communication and organisation skills
  • - Be a great team player with a positive ‘can do’ attitude
  • - Be a personal licence holder which authorises you to sell alcohol - if you're not already a licence holder you will complete the required training to obtain the licence
  • - You’ll need to display commitment and flexibility when it comes to working hours, covering mornings, evenings, and weekends

Responsibilities

  • Participate in all aspects of store operations which include Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go and Home Delivery Services
  • Engage with and support the local community
  • Support the operational management of the store to ensure a safe, legal and high-performing business, whilst taking overall responsibility in the absence of the Store Manager
  • Be a role model and lead the team to work together to provide an exceptional customer experience for our customers
  • Be a personal licence holder which authorises you to sell alcohol - if you're not already a licence holder you will complete the required training to obtain the licence
  • Ensure continued and sustainable growth in our business through leading and developing people

FAQs

What is the main responsibility of a Team Leader at Southern Co-op?

The Team Leader supports the Store Manager in motivating, engaging, leading, and developing a team of colleagues, while also ensuring the operational management of the store.

Is previous experience required for the Team Leader position?

Experience in a similar role is advantageous but not essential, as full training will be provided.

How many hours per week is the Team Leader position?

The role is part-time, consisting of 18 hours per week, worked across 2 days.

What type of work schedule should I expect?

You will need to display commitment and flexibility regarding working hours, which may include mornings, evenings, and weekends.

Will I need to apply for a personal licence to sell alcohol?

Yes, you will need to be a personal licence holder which authorises you to sell alcohol. If you're not already a licence holder, you will complete the required training to obtain the licence.

What benefits does Southern Co-op offer to its employees?

Southern Co-op offers a variety of benefits including a 20% colleague discount, up to 31 days of annual leave (pro rata), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme, and more.

How does Southern Co-op support employee growth?

Southern Co-op provides opportunities for career growth through internal courses and apprenticeships, as well as supportive resources for personal development.

Is community engagement part of the Team Leader role?

Yes, engaging with and supporting the local community is a key responsibility for the Team Leader.

What qualities are essential for a successful Team Leader?

Essential qualities include being self-motivated, excellent communication and organisation skills, and having a positive ‘can do’ attitude, along with being a great team player.

How does Southern Co-op ensure a safe and high-performing business environment?

The Team Leader supports the operational management of the store to ensure it remains safe, legal, and high-performing while leading the team effectively in the Store Manager's absence.

We're an independent, regional co-operative owned by our 170,000+ members.

Retail & Consumer Goods
Industry
1001-5000
Employees
1873
Founded Year

Mission & Purpose

Southern Co-op is a large, independent, regional co-operative employing more than 4,000 people in communities across the south of England. We work for the benefit of local people and communities across the south of England providing for people’s every day needs through our food stores, funeral services, coffee shops in Berkshire, Bristol, Devon, Dorset, Hampshire, Isle of Wight, Kent, London, Somerset, Surrey, Sussex and Wiltshire.