Logo of Huzzle

Home

Matches

Explore

Manage

Team Leader

image

The Perfume Shop

10d ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Hospitality & Retail
  • Chester

AI generated summary

  • You should excel in building relationships, coaching, and teamwork, have a passion for perfumes, be flexible, and either have team leadership experience or be an experienced sales advisor ready for advancement.
  • You will coach staff, motivate the team to meet targets, manage rosters and budgets, prevent stock loss, oversee store operations, and ensure exceptional customer service.

Requirements

  • Have a talent for building relationships, coaching and mentoring
  • Have a passion for teamwork, and being successful together
  • Have the spark to love upskilling and learning about perfume
  • Can be flexible with your work patterns
  • Have previous experience leading a team, or an experienced sales advisor ready for your next step

Responsibilities

  • You are passionate about coaching and mentoring staff, ensuring they are set up for success
  • You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
  • You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures
  • In the absence of the Store Manager, you will step in, keeping everything running smoothly!
  • Being a key holder, you will ensure the store is opened and closed at the correct times
  • You will lead by example, providing exceptional customer service and ensuring your team does the same

FAQs

What are the contracted hours for the Team Leader position?

The contracted hours for the Team Leader position are 30 hours per week.

What is the pay rate for this position?

The pay rate for the Team Leader position is £13.60 per hour.

What is the nature of the contract for this role?

This role is offered as a permanent contract.

What qualities are essential for a Team Leader at The Perfume Shop?

Essential qualities include a talent for building relationships, a passion for teamwork, a desire to learn about perfume, and flexibility in work patterns.

What kind of experience is required for this Team Leader role?

Previous experience in leading a team or being an experienced sales advisor ready for the next step is required.

How does The Perfume Shop recognize team and individual success?

The Perfume Shop offers fantastic incentives and prizes to recognize success, with commission paid at Christmas based on store sales and hours worked.

What perks and benefits are offered to Team Leaders?

Team Leaders receive 30 days of holiday (pro rata), a 20% discount on perfume, access to additional discounts with AS Watson partners, continuous learning and training, and health and wellbeing benefits among others.

Is there an opportunity for career progression within The Perfume Shop?

Yes, The Perfume Shop encourages internal progression and offers apprenticeship schemes for all levels.

How does The Perfume Shop support employees' financial wellbeing?

Employees have access to Wagestream, which provides more control and flexibility with their pay.

Are there any measures for inclusivity and diversity in the hiring process?

Yes, The Perfume Shop is committed to supporting diversity and inclusion and provides equal opportunity for all qualified applicants.

The Perfume Shop

We're The Perfume People With Plenty Of Talent, Passion And Spark

Retail & Consumer Goods
Industry
1001-5000
Employees
1991
Founded Year

Mission & Purpose

The Perfume Shop has been a leader in perfume retail sales since 1992. Starting with three stores in Birmingham Bullring, Belfast, and Milton Keynes, we have expanded to over 200 locations across the UK and Ireland, offering a wide range of designer brands, classic and celebrity perfumes, aftershaves, and body products at competitive prices with outstanding service! There are c.200 people based in our Head Office in High Wycombe, with c.70 working in our Distribution Centre based in Dunstable. Driven by our mission to share our genuine passion for perfume and people, we strive to offer the most knowledgeable perfume expertise on the high street. With our highly trained teams, we make sure that every customer receives incredible service, all to make The Perfume Shop the nations favourite Offline plus Online perfume retailer. At The Perfume Shop, we are committed to our employees, our Perfume People. We prioritise fair pay and a supportive work environment, and proud to be recognised by the real Living Wage Foundation in the UK and have been awarded ‘Top Employer’ status in the UK by the Top Employers Institute. We invest in our team through apprenticeships and learning programs, cultivating expertise in perfume knowledge and customer service excellence. We celebrate the Talent, Passion and Spark of our people at every opportunity. We are actively engaged in social responsibility initiatives, supporting charitable causes such as Alzheimer’s Research UK, Look Good Feel Better, Operation Smile, and the Marie Keating Foundation. We prioritize environmental sustainability, with initiatives like our bottle recycling service, multibrand refill station, and eco-friendly packaging for online deliveries.