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Team Leader



28d ago

  • Job
    Entry Level
  • Hospitality & Retail
  • Worcester

AI generated summary

  • You need supervisory experience in retail, knowledge of KPIs, leadership skills, resilience, and willingness to provide piercing services. Success here can lead to promotion within the company.
  • You'll lead a team in driving sales, delivering excellent customer service, and maintaining high store standards while focusing on profit maximization through reducing shrinkage and costs.


  • Ideally supervisory or team leader experience within a fast-paced high street retailer
  • Understanding of retail Key Performance Indicators; including sales, profit and service
  • Confidence, resilience and ambition with the ability to help others to develop and improve their skills
  • Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
  • Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers


  • You’ll support the management team in the day-to-day business activities
  • Driving sales, alongside the development and delivery of excellent customer service and store standards.
  • Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.


What experience do I need to have to be considered for the Team Leader role at Superdrug?

Ideally, you should have supervisory or team leader experience within a fast-paced high street retailer. Understanding of retail Key Performance Indicators, sales, profit, and service is also important.

What tasks will I be responsible for as a Team Leader at Superdrug?

As a Team Leader, you will be responsible for supporting the management team in day-to-day business activities, driving sales, improving customer service and store standards, and working to reduce shrinkage, damages, till errors, and costs.

What opportunities for advancement are available for Team Leaders at Superdrug?

Success in the Team Leader role can lead to opportunities for promotion within Superdrug, as the company has a strong desire to promote from within and reward high achievers.

What benefits are offered to Team Leaders at Superdrug?

Team Leaders at Superdrug can enjoy up to 28 days of holiday, up to 30% discount for themselves and a nominated friend or family member, excellent training, great sales incentives, and access to Wagestream for better financial management. Enhanced company sick pay and pregnancy loss support are also provided.

Retail & Consumer Goods

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.