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Team Leader

  • Job
    Part-time
    Junior Level
  • Hospitality & Retail
  • Portsmouth

AI generated summary

  • You must be self-motivated, with excellent communication and organization skills, a team player with a positive attitude. Experience in a similar role is an advantage but not essential. Full training provided to drive the team forward and provide an exceptional customer experience.
  • You will lead store operations, engage with the community, support the team, ensure legal compliance, provide exceptional customer service, and drive sustainable business growth.

Requirements

  • We’re after the right candidate to encourage and drive the team forward, to promote, embed and support our values and community spirit, and provide an excellent memorable experience all round. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be self-motivated, with excellent communication and organisation skills, and be a great team player with a positive ‘can do’ attitude. Your day-to-day tasks will include:
  • Participate in all aspects of store operations which include Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go and Home Delivery Services
  • Engage with and support the local community
  • Support the operational management of the store to ensure a safe, legal and high-performing business, whilst taking overall responsibility in the absence of the Store Manager
  • Be a role model and lead the team to work together to provide an exceptional customer experience for our customers
  • Ensure continued and sustainable growth in our business through leading and developing people

Responsibilities

  • - Participate in all aspects of store operations which include Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go and Home Delivery Services
  • - Engage with and support the local community
  • - Support the operational management of the store to ensure a safe, legal and high-performing business, whilst taking overall responsibility in the absence of the Store Manager
  • - Be a role model and lead the team to work together to provide an exceptional customer experience for our customers
  • - Ensure continued and sustainable growth in our business through leading and developing people.

FAQs

What are the key responsibilities of a Team Leader at Southern Co-op?

The key responsibilities of a Team Leader at Southern Co-op include supporting the Store Manager in motivating, engaging, leading, and developing a team of colleagues, participating in all aspects of store operations, engaging with and supporting the local community, ensuring the store operates safely and legally, being a role model for the team, and driving exceptional customer service.

What qualifications or experience do I need to apply for the Team Leader position at Southern Co-op?

While experience in a similar role is advantageous, it is not essential as full training will be provided. We are looking for candidates who are self-motivated, have excellent communication and organization skills, are team players with a positive attitude, and display commitment and flexibility in working hours.

What is the work schedule for a Team Leader at Southern Co-op?

This is a part-time role, working 27 hours per week across 3 days. You may be required to work mornings, evenings, and weekends.

What benefits are offered to Team Leaders at Southern Co-op?

Team Leaders at Southern Co-op have access to a range of benefits including a 20% colleague discount, up to 31 days of annual leave including bank holidays, healthcare plans, employee assistance program, shopping discounts, pension scheme, cycle-to-work scheme, colleague referral scheme, and more.

How does Southern Co-op support career growth for Team Leaders?

Southern Co-op offers opportunities for career growth and development through internal courses, apprenticeships, and support for individual career choices. As an organization owned by its members, Southern Co-op values its colleagues and prioritizes their professional development.

We're an independent, regional co-operative owned by our 170,000+ members.

Retail & Consumer Goods
Industry
1001-5000
Employees
1873
Founded Year

Mission & Purpose

Southern Co-op is a large, independent, regional co-operative employing more than 4,000 people in communities across the south of England. We work for the benefit of local people and communities across the south of England providing for people’s every day needs through our food stores, funeral services, coffee shops in Berkshire, Bristol, Devon, Dorset, Hampshire, Isle of Wight, Kent, London, Somerset, Surrey, Sussex and Wiltshire.