FAQs
What is the minimum experience required for the Team Leader position?
At least 3 years of working experience as a Team Leader is required for this position.
What skills are necessary for this role?
Outstanding customer service/technical support skills and proficiency in conflict management are necessary for this role.
Is knowledge of Google Suite applications required?
Yes, basic knowledge of Google Suite applications is required for this position.
Will the Team Leader be responsible for team management?
Yes, the Team Leader must be able to establish and develop effective teams, manage their performance, and identify and grow talent.
Are there specific qualifications needed for this position?
A Bachelor's Degree or at least 2 years completed in college is preferred for this position.
Is there a requirement for communication skills?
Yes, good English communication skills, both oral and written, are required.
What are the work schedule expectations for this role?
Applicants must be willing to work in mid shift, graveyard shift, and/or on holidays and weekends.
Where will the job be located?
Applicants must be willing to work onsite in Giga Tower or Bridgetowne.
What type of candidates are preferred for this position?
Preferably, candidates with experience as Team Leaders or Assistant Managers specializing in Customer Service or equivalent are preferred.
When can the selected candidate start?
The selected candidate should be able to start ASAP.