FAQs
What is the primary responsibility of a Team Leader?
The primary responsibility of a Team Leader is to support the management team in running a busy store and leading the team, including motivating staff, delivering excellent customer service, and ensuring company standards are met.
What kind of experience is required for this role?
We are looking for candidates with previous supervisory or Team Leader experience and the ability to motivate a team.
Is a background in clothing retail necessary?
While clothing experience is desirable, it is not essential for this role.
What skills should a candidate possess?
Candidates should have good organisational skills, a passion for selling and customer engagement, an interest in visual merchandising, and a hands-on attitude.
What are the benefits of working in this position?
Benefits include a 50% employee discount, monthly bonus schemes, a twice-yearly uniform allowance, 20 days of annual leave plus Bank Holidays, and opportunities for development and progression.
What is the company’s approach to employee development?
The company is passionate about developing its store teams and has recently launched a learning platform with tools to support team members' growth.
What type of work culture can I expect?
You can expect a fast-paced and stable work environment where hard work is appreciated, and opportunities for growth and development are provided.
Are there any incentives for employee referrals?
Yes, there is an Employee Referral Incentive for those who refer new employees to the company.
Is there a program to support employees in need?
Yes, the company offers a colleague hardship scheme and an Employee Assistance Programme for additional support.
How does the company approach sustainability?
The company is committed to sustainability and is continuously working on introducing more organic and recycled products as part of their One Planet initiative.