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Team Leader

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B&Q

2d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Facilities Management

AI generated summary

  • You need retail experience, strong problem-solving skills, a positive attitude, adaptability to new tech, and flexibility for weekend, evening, and bank holiday shifts.
  • You will motivate and develop your team, manage resources, ensure safety and customer service, and seek creative opportunities to improve store operations.

Requirements

  • With bags of retail experience and the ability to really get the best out of people, you’ll feel right at home with us.
  • You’re a brilliant problem solver – comfortable making decisions quickly and putting them into action.
  • Positive and curious, you’re full of ideas about how to improve the customer and colleague experience.
  • You’ll be happy to expand your skills by using new technology and learning new ways of working.
  • And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.

Responsibilities

  • Great stores rely on great teams. You’ll help us develop both. Motivating, developing and supporting every member of your team, you’ll provide them with everything they need to give our customers the very best. You’ll manage resources and lead by example when it comes to safety and customer service. You’ll get creative too – finding and taking opportunities to do things differently and make things better.

FAQs

What are the working hours for this Team Leader position?

The working hours for this position are full-time, 36.75 hours per week, with shifts available Monday to Sunday, between 7.00 am and 10.00 pm.

Is this Team Leader position permanent?

Yes, this position is a permanent contract.

What is the salary range for this role?

The salary range for this position is between £25,378.08 and £27,766.83 pro rata, which includes a store-specific location allowance of £0.27 per hour.

Where is the location of this job?

This Team Leader position is based at the B&Q store in Banbury.

What are the key responsibilities of the Team Leader?

Key responsibilities include developing and motivating the team, managing resources, ensuring safety and customer service, and finding opportunities for improvements.

What skills and experience are required for this role?

The role requires retail experience, problem-solving abilities, creativity in improving customer and colleague experiences, and flexibility to work on a rota that includes weekends, evenings, and bank holidays.

What benefits are offered to employees in this role?

Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, and wellness benefits.

How does B&Q support diversity and inclusion in the workplace?

B&Q is committed to making the company more diverse and representative of the communities it serves, providing a range of networks to support colleagues and promote equal opportunities.

Can I request adjustments during the application or interview process?

Yes, you can request support or adjustments during the application or interview process by contacting recruitment@b-and-q.co.uk.

Is prior management experience necessary for this role?

While prior management experience is beneficial, the essential requirement is having retail experience and the ability to motivate and develop a team.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors