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Team Leader CoE Air

  • Job
    Full-time
    Mid & Senior Level
  • Logistics
    Business, Operations & Strategy
  • Manila
  • Quick Apply

AI generated summary

  • You need 3-5 years in team management, shipping/logistics experience, financial ops knowledge, strong stakeholder skills, MS Office proficiency, and a Bachelor's degree. Flexible for dayshift in Pasig.
  • You will engage with origin offices, monitor team performance and production status, plan schedules, handle administrative tasks, generate reports, ensure policy compliance, and propose process improvements.

Requirements

  • With at least 3-5 years leadership/team management, performance and change management experience.
  • Must have relevant experience in either Shipping, Logistics, Forwarding, Supply Chain operations, Air Products, Airfreight industry or in BPO set up, plus knowledge and experience in Financial Operations for Import Transactions/Processes. Good to have export transactions background.
  • Knowledgeable in RCA, knows how to understand numbers – story telling, KPI (Performance Discussion), workforce management – capacity planning/headcount planning.
  • Strong experience in stakeholder management and presentations.
  • Average verbal and written English skills for co-ordination with Shippers, Warehouse, Carriers and end to end customers.
  • MS Office Proficient.
  • Good to have experience in Projects and Process Improvement.
  • Bachelor's Degree graduate.
  • Flexible to work in dayshift schedule (APA timezone) and Hybrid set up.
  • Amenable to work in Pasig City.

Responsibilities

  • Actively engage with origin offices to resolve necessary issues.
  • Monitor team’s performance on timeliness, accuracy and productivity and make sure Global KPIs are met.
  • Closely monitor daily production status of the team to ensure smooth production.
  • Plan leave and shift schedule for the team. Assist in providing support for absenteeism.
  • Review and approve/reject overtime work for team members when needed.
  • Responsible to coordinate on department’s administrative tasks, including working hour file maintenance, Weekly report Statistics etc.
  • Attend weekly managers meeting upon request.
  • Work closely with management to meet Critical Success Factors.
  • Contribute to and participate in annual appraisals.
  • Gather data and generate weekly in house reports to measure performance against critical success factors.
  • Record individual team member’s weekly statistics and present to individuals in order to enhance their performance.
  • Ensure team members follow company policies and guidance as per staff handbook.
  • Perform other job related duties as required and assigned.
  • Constantly review standard working procedures within your areas and update timely whenever necessary.
  • Advise team members of new IOPs and make sure they are being followed.
  • Ensure internal processes are being continuously analysed to identify possibilities for improvement and ensure full implementation.
  • Continuously review business processes, identify and propose changes that will improve quality, timeliness and productivity.
  • Keep Department Head informed on all critical issues related to performance in general as well as specific ones.

FAQs

What is the role of the Team Leader CoE Air at Maersk?

The Team Leader CoE Air is responsible for managing air cargo transport operations, leading a team, monitoring performance against Global KPIs, and ensuring adherence to company policies. They also coordinate administrative tasks and work closely with management to meet strategic objectives.

What qualifications are required for this position?

Applicants should have at least 3-5 years of leadership/team management experience, knowledge in shipping, logistics, or airfreight industries, and a Bachelor's degree. Experience in financial operations for import transactions and stakeholder management is also essential.

What specific skills are necessary for success in this role?

Key skills include strong team management, focus on quality, communication, interpersonal skills, creative problem-solving, and proficiency in MS Office. Knowledge of RCA and KPI management is beneficial.

Is experience in process improvement desirable for this job?

Yes, having experience in projects and process improvement is beneficial but not mandatory.

Will there be opportunities for professional development in this position?

Yes, Maersk emphasizes continuous learning and provides support for employees to shape their careers and develop professional skills in a global environment.

What is the work schedule for this position?

The role requires flexibility to work in a day shift schedule aligned with APA timezone.

Is this position open to candidates from diverse backgrounds?

Yes, Maersk is committed to a diverse and inclusive workplace and welcomes applicants from all backgrounds without discrimination.

Where is this job located?

The position is based in Pasig City.

What kind of support is provided during the application and hiring process?

Maersk is happy to support candidates' needs for adjustments during the application and hiring process and offers accommodations as necessary.

Will I be managing a team directly?

Yes, as a Team Leader, you will manage employees day-to-day and set priorities to ensure task completion.

Transportation
Industry
10,001+
Employees

Mission & Purpose

Maersk is a global leader in integrated container logistics, providing comprehensive shipping and supply chain services. The company specialises in container shipping, port operations, and supply chain management, helping businesses around the world move goods efficiently and reliably. Maersk's ultimate mission is to simplify global trade and make it more sustainable, enabling businesses to connect with markets across the globe. Their purpose is to drive the global economy forward by offering seamless, end-to-end logistics solutions that reduce complexity, increase efficiency, and promote environmental sustainability in international trade.