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Team Leader - Health & Bodycare - Full Time

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Planet Organic Ltd

Oct 19

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Healthcare
  • London

Requirements

  • A qualification in Nutrition or a related field from an accredited institution.
  • Passionate about food, health, and well-being, with a proven track record of leadership.
  • Excellent customer service skills and a strong desire to cultivate a team-oriented atmosphere.
  • Previous experience in retail leadership or supervisory roles is preferred.
  • Strong understanding of food hygiene and health and safety practices in a retail and hospitality environment.

Responsibilities

  • Lead by example to ensure every customer experience is fun, educational, and rewarding.
  • Provide expert guidance to customers on improving or maintaining their health and general wellbeing through nutritional supplements, natural skincare, and lifestyle products.
  • Analyse sales and wastage and send reports to senior management as requested.
  • Place orders and manage stock to ensure optimal inventory levels.
  • Train new starters and lead their progression, fostering an environment of learning and growth.
  • Collaborate with your team to manage daily tasks effectively, stepping into various roles as needed to ensure operational excellence.
  • Analyse sales performance and customer feedback to drive continuous improvement in service delivery.
  • Maintain high standards of food hygiene and enforce health and safety guidelines to ensure a safe and clean environment for both customers and staff.

FAQs

What is the main role of the Team Leader in the Health & Bodycare department?

The main role of the Team Leader is to lead a team that creates exceptional customer experiences in the Health & Bodycare department, providing guidance on nutritional supplements, natural skincare, and lifestyle products while overseeing daily operations and team development.

What qualifications are required for this position?

A qualification in Nutrition or a related field from an accredited institution is required for this position.

What will my responsibilities be in this role?

Responsibilities include leading customer interactions, providing expert guidance, analyzing sales and wastage, managing stock, training new team members, collaborating on daily tasks, and ensuring high standards of food hygiene and health and safety.

Is previous retail leadership experience necessary?

Previous experience in retail leadership or supervisory roles is preferred for this position.

What kind of support is available for career development?

The company offers excellent opportunities for career development and progression, supported from day one as you advance your career with Planet Organic.

What benefits can I expect if I join Planet Organic?

Benefits include a 35% colleague discount, 28 days holiday per year (pro-rata), access to salary sacrifice schemes, and discounted life assurance, dental, and travel insurance.

How does Planet Organic view health and sustainability?

Planet Organic believes in health for communities by providing organic, natural, and sustainable products, offering expert advice, and acting sustainably and ethically as a business.

What is the importance of food hygiene in this role?

Maintaining high standards of food hygiene is crucial to ensure a safe and clean environment for both customers and staff, in alignment with health and safety guidelines.

Will I receive training in this role?

Yes, training for new starters will be a key responsibility of the Team Leader, fostering an environment of learning and growth.

How is teamwork valued at Planet Organic?

Teamwork is highly valued, with a strong desire to cultivate a team-oriented atmosphere and collaborate effectively to ensure operational excellence.

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Planet Organic Ltd

The original organic supermarket, where good advice and hand-selected produce has always been part of the service.

Retail & Consumer Goods
Industry
201-500
Employees
1995
Founded Year

Mission & Purpose

Planet Organic is a retailer focused on offering a wide range of organic and natural products, including groceries, health and beauty items, and supplements. Their ultimate mission is to promote healthier lifestyles by providing high-quality, sustainable, and ethically sourced products. The company's purpose is to support the well-being of their customers and the environment, fostering a community centred around health, sustainability, and organic living.

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