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Team Leader - Long Hanborough

  • Job
    Senior Level
  • Hospitality & Retail
  • Oxford

AI generated summary

  • You need to be customer-focused, resilient, and flexible, with excellent communication skills and some supervisory experience. Join our team in Long Hanborough today!
  • You will lead a team, prioritize customer service, motivate and support your team, delegate tasks, monitor financial performance, provide product guidance to customers, handle complaints professionally, and actively engage in community projects.


  • You will need:
  • To be customer focused and deliver excellent store experiences
  • A natural ability to listen, interact and communicate with customers and team members
  • Enthusiasm and resilience to support your colleagues during demanding times
  • Flexibility to work a range of shifts, ranging from daytimes to evenings and weekends
  • Confidence and a friendly, approachable nature
  • Some previous supervisory experience (desirable)


  • To champion excellent customer service
  • To motivate and support the team by leading from the front
  • To delegate the tasks fairly
  • To understand how the store is performing against financial targets
  • To have a good understanding of the products we sell and be able to offer guidance to customers sharing knowledge of local products and promotions
  • To take ownership to ensure that customer complaints are dealt with professionally
  • To be actively involved with community projects and supporting local community groups

Application Process

  • How to Apply:
  • To apply for the Team Leader position at Your Co-op, please follow these steps:
  • 1. Review the job description document attached to this posting to understand the responsibilities of the role.
  • 2. Ensure you meet the qualifications and requirements listed in the "Who are we looking for?" section of the job posting.
  • 3. Click on the "Apply Now" button on this posting to submit your application.
  • 4. Once your application is received, our recruitment team will review it and reach out to schedule a face-to-face interview with a Store Manager.
  • 5. During the interview, showcase your skills, experience, and enthusiasm for the role.
  • 6. If successful, you may receive a job offer the same day.
  • 7. Enjoy the benefits offered by Your Co-op, including discounts on various services, holiday savings, childcare discounts, and more.
  • 8. Join a team that values diversity, inclusivity, and ethical practices.
  • Don't hesitate to apply if you feel you have the transferable skills and passion for the role, even if your previous experience doesn't align perfectly with the job description. Your Co-op values all candidates who can bring their authentic selves to work. Apply today and become part of the Your Co-op Team!


What are the key responsibilities of a Team Leader in Long Hanborough?

Some key responsibilities of a Team Leader in Long Hanborough include championing excellent customer service, motivating and supporting the team, delegating tasks, understanding financial targets, having a good knowledge of products sold, handling customer complaints professionally, and actively supporting community projects.

What qualifications do I need to be considered for the Team Leader role in Long Hanborough?

To be considered for the Team Leader role in Long Hanborough, you should be customer-focused, have the ability to interact and communicate effectively, be enthusiastic and resilient, have flexibility to work various shifts including evenings and weekends, possess confidence and a friendly nature, and ideally have previous supervisory experience.

What benefits can I expect as a Team Leader at Your Co-op in Long Hanborough?

As a Team Leader at Your Co-op in Long Hanborough, you can expect benefits such as discounts on all 'Your Co-op' services, including food, childcare, and travel, enhanced discount rates for food shopping and travel, up to 60% off childcare fees, equal wages regardless of age, a Refer a Friend Scheme, paid time off for volunteering, Colleague Support Fund, GroceryAid Colleague Mental Health Support, ethical mobile and broadband deals, annual leave that grows with your career, full training and accredited development programmes, uniform, and more.

Your Co-op. Owned by our Members. Owned by You.

Retail & Consumer Goods
Founded Year

Mission & Purpose

The Midcounties Co-operative is the one of the largest independent co-operatives in the UK. We have over 6,000 colleagues spread across around 450 sites. Some of our businesses operate nationally, but our trading heartlands are Oxfordshire, Gloucestershire, Buckinghamshire, Shropshire, Staffordshire, the West Midlands, Wiltshire and Worcestershire. The head office is in Warwick. We have almost 700,000 members who enjoy a share in our profits, as well as knowing they are funding ethical activities and initiatives locally and around the world. Membership is open to everyone and has a wide range of benefits. As an organisation that is owned by its members, co-operation is central to our purpose. Our members have the opportunity to tell us what is important to them, and we listen to and act on their comments. Members decide what percentage of our profits are returned to the members and to the local community. What do we believe in? Our values are: Democracy Openness Equality Social Responsibility So why not join our exciting growing Society? We have a wide range of colleagues, working in a broad selection of roles and each one is important in ensuring we remain a successful co-operative business. Whichever role you choose to apply for you’ll know you’ll be working for an award-winning colleague-focussed organisation with ethics at its core.

Culture & Values

  • Democracy

    Democracy is at the heart of our business. We are owned and run by our members. They elect our Board of Directors, who set the direction our society takes. Our members have their say at our Annual General Meeting – meeting face to face with the Board and executive team, and voting on issues which affect the business. No changes are passed without their agreement. This is true democracy in action.

  • Openness

    Openness is the cornerstone of our society. We are committed to a climate of equal influence where everyone is free to share their views. Working closely with colleagues, customers and members, we give everyone a seat at the table. Trust is at the heart of our business, and our dealings with others are always honest and transparent.

  • Equality

    Every member, customer and colleague has a role to play in our co-operative – and a contribution to make. We treat everyone fairly and equally, while recognising and respecting difference and diversity. As an equal opportunities employer we strive to build an inclusive working environment for all.

  • Social Responsibility

    Many companies claim to be socially responsible – but for co-operatives like us this goes further. Social responsibility is at the heart of our movement. It’s an everyday driving force for our business. We want to bring about positive change for our planet. With a focus on energy saving and recycling, our environmental projects have completely transformed how we do business.