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Team Leader- M&S Simply Food, Bristol Royal Infirmary

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WHSmith

Nov 13

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Bristol

Requirements

  • For this kind of role, you need some retail or hospitality experience and to understand how to manage and motivate a team.
  • Ideally, you’ve worked in a business that’s just as fast-moving as ours.
  • With this background, you’ll know how to give great customer service, and your enthusiasm will inspire your team.
  • You’ll take pride in sharing your knowledge and seeing staff excel.
  • Ready to step up when the Store Manager’s not around, you’ll be determined, good with people and driven to meet targets.

Responsibilities

  • As Team Leader you’ll be responsible for driving sales, inspiring the teams and making sure every customer has a brilliant experience. That isn’t always easy in locations such as hospitals, so you’ll need to thrive on pressure. A role model for the team, you’ll show junior team members how it’s done. Tenacity, drive and good people management will go a very long way.

FAQs

What are the primary responsibilities of the Team Leader position?

As a Team Leader, you will be responsible for driving sales, inspiring the team, and ensuring every customer has a brilliant experience, particularly in a fast-paced environment like a hospital.

What benefits are offered to Team Leaders?

Team Leaders receive flexible benefits including discounts of up to 50% in High Street stores, access to discounts with other retailers, flexible working options, childcare vouchers, pension contributions, and excellent training through our Retail Academy.

What type of experience is required for this role?

Ideal candidates should have some retail or hospitality experience, with a strong understanding of team management and motivation, preferably in a fast-paced business environment.

What is the working schedule for this position?

The position is part-time, offering flexible hours not including nights, totaling 24 hours per week.

What is the expected salary for the Team Leader position?

The salary for this position is up to £22,815.

Where is the Team Leader position located?

The position is located at the M&S Simply Food in Bristol Royal Infirmary, Avon, UK.

Can I propose new ideas or changes in this role?

Yes, the company welcomes fresh thinking and encourages Team Leaders to share their ideas, which could lead to new opportunities.

Are there opportunities for career growth within the company?

Yes, there are no limits to where your career can go at WHSmith, and the company focuses on growing its employees.

What is the company culture like?

WHSmith promotes an open, idea-friendly culture, emphasizing customer focus and employee development.

Is previous managerial experience necessary for this role?

While previous managerial experience is not strictly required, candidates should have experience in team management and a drive to meet targets to succeed in this role.

Is this position permanent?

Yes, the Team Leader position is permanent.

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WHSmith

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.

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