FAQs
What are the primary responsibilities of a Team Leader in Operations?
The primary responsibilities include overseeing operations, data analysis and visualization, developing macros and VBA solutions, managing projects, facilitating communication among stakeholders, and driving continuous process improvement.
What skills are required for this position?
Required skills include strong data analysis and problem-solving abilities, proficiency in MS Office and advanced Excel, VBA and macro development expertise, knowledge of Power Query, and project management skills.
Is experience in insurance/disability products necessary?
Yes, related work experience with insurance and disability products is required for this role.
How important are communication skills for this position?
Excellent communication skills are crucial, as the role requires effectively conveying complex subject matter to both technical and non-technical audiences.
What does the company, MetLife, focus on?
MetLife focuses on providing insurance, annuities, employee benefits, and asset management services while aiming to help colleagues, customers, and communities create a more confident future.
What is the work culture like at MetLife?
MetLife promotes a collaborative and empathetic work culture, emphasizing purpose-driven initiatives and continuous improvement.
Are there opportunities for professional development?
Yes, MetLife encourages and supports professional development and continuous learning for its employees.
What software tools will I be using in this role?
You will be using MS Office applications, particularly PowerPoint, Advanced Excel, and Power Query, as well as leveraging VBA for automation.
Does this position require teamwork?
Yes, teamwork is essential as the role involves collaboration with various levels of staff and stakeholders to achieve operational goals.
What recognition has MetLife received?
MetLife has been recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024.